The portal is having issues getting an authentication token. The experience rendered may be degraded.

Question

When I login to the Azure Portal I keep getting a popup with the following text:

The portal is having issues getting an authentication token. The experience rendered may be degraded.
Additional information from the call to get a token:
Extension: Microsoft_Azure_Support
Resource: self
Details: AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Scoop Digital' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
Trace ID: e5187c44-4b51-4879-bc9b-0bc317103900
Correlation ID: 9e9814b7-c400-4eef-acf9-3c4befe2376f
Timestamp: 2021-11-22 09:43:58Z

It seems to be causing other issues, for example changing my SendGrid SAAS plan.

Does anyone know what I need to do to fix this issue?

Thankyou.

Answer 1

https://learn.microsoft.com/en-us/answers/questions/760833/experiencing-authentication-issues-regurlarly.html

This links to the same question and the answer provided solved the issue for me @Тас Кредит

Answer 2

Just go to setting and click on switch directory you will get all the setting which you have done.

Answer 3

getting the following error on trying to create a new resource... it doesnt even let me to connect to support. same issue to request support. any solutions or help would be appreciated

{
  "sessionId": "3e30e6a22b0e4b9f8170820e9ba2812c",
  "errors": [
    {
      "errorMessage": "AADSTS16000: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb'(Microsoft Azure Marketplace) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.\r\nTrace ID: b59dc36e-ebc6-4333-b5c5-e18c683d3a00\r\nCorrelation ID: bd3d5ccf-25e9-4051-912d-c6152305dbaa\r\nTimestamp: 2023-06-07 10:28:03Z",
      "clientId": "0a2057a8-149c-40ca-859e-98de032535fb",
      "scopes": [
        "a0e1e353-1a3e-42cf-a8ea-3a9746eec58c/.default"
      ]
    }
  ]
}

Answer 4

The same. Sueddenly, my functions and workbooks (logs from app Insights) won't work

Answer 5

After a while, I realized this happened because I had several Chrome tabs opened with differentes users/tenants each.

Closing everything and using just one user and tenant solved all

regards