This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 31%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Why read receipts not possible in outlook on the web (OWA) nor in outlook.live.com - even in paid premium personal / family version?
Hi @Gt ,
Welcome to Q&A forum!
According to your description, I have removed the tag office-online-server-exchange that focuses on general issues about integrating Office Online Server with Exchange Server, and added office-exchange-online-itpro tag for you.
Thanks for your understanding. Hope you can get a reply soon.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Hi @Gt ,
Just checking in to follow up with this thread. Do you perhaps have any questions or concerns regarding the information provided?
Hi @Gt ,
From your desctiption, do you mean you would like to request a read receipt when using Outlook on the Web(OWA) or outlook.live.com?
If this is the case, for outlook.live.com or outlook.com, based on my research, this can only be complished when using Outlook for Windows to send emails from the outlook.com account. See Read receipts in Outlook.com. Then please understand that actually outlook.com is currently not supported in Microsoft Q&A forum, if you have further questions or concerns related to outlook.com, you can ask in here: https://answers.microsoft.com/en-us/outlook_com/forum.
When it comes to the Outlook on the Web(OWA) for Exchange Online or Exchange on-prem like Exchange 2016 or Exchange 2019, in order to request read receipt, you can select the "..." icon at the top of the new message compose pane, choose "Show message options", select "Request a read receipt":
For more details, please refer to: Read receipts in Outlook on the web.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.