Windows 11 hangs when entering Downloads folder

AG 491 Reputation points

Windows 11 hangs when entering Downloads folder and "Working on it..." is displayed.
When trying to close the window I am receiving the message "Windows explorer is not responding"

I have already tried

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

Full Disk Cleanup with system files.


Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,387 questions
{count} votes

Accepted answer
  1. AG 491 Reputation points


    Clearing file explorer history did not solved the problem for me.
    I was forced to delete all files in Downloads folder using CMD.

    3 people found this answer helpful.

5 additional answers

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  1. Paweł Görlich 0 Reputation points

    This solved my problem. I unpinned the Downloads folder from the quick access tab and navigated to the folder via explorer. It worked.

    Afterwards, I pinned the folder back to the quick access and it worked again.

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