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Windows Update Error

Mz Fire 1 Reputation point
2021-12-08T14:50:41.85+00:00

All of sudden I am having an issue updating Server 2012. The server is reporting to WSUS and getting the updates but 12 keeps failing and I don't know why.
I removed the server url but verified it was the correct url. I have rename the software distribution folder as well as some registry changes but these 12 keep failing

021-12-01 20:31:34:299 952 2a64 EP Got WSUS SimpleTargeting URL:
2021-12-01 20:31:34:299 952 2a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 158; does use network; is at background priority
2021-12-01 20:31:34:299 952 2a64 PT Initializing simple targeting cookie, clientId = 066a76d4-d9e7-4747-bc8a-e7cc4ac1ef66, target group = Servers, DNS name = sp1-svr.gsb.corpo
2021-12-01 20:31:34:299 952 2a64 PT Server URL = ........./SimpleAuthWebService/SimpleAuth.asmx
2021-12-01 20:31:34:315 952 2a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 158) stopped; does use network; is at background priority
2021-12-01 20:31:34:330 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 159; does use network; is at background priority
2021-12-01 20:31:34:330 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 159) stopped; does use network; is at background priority
2021-12-01 20:31:34:330 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 156) stopped; does use network; is at background priority
2021-12-01 20:31:34:330 952 2a64 DnldMgr *********** DnldMgr: New download job [UpdateId = {FFAE0EAE-9DE8-4DB7-A254-6109C8E76BB3}.203] ***********
2021-12-01 20:31:34:361 952 2a64 DnldMgr * Queueing update for download handler request generation.
2021-12-01 20:31:34:361 952 2a64 DnldMgr Generating download request for update {FFAE0EAE-9DE8-4DB7-A254-6109C8E76BB3}.203
2021-12-01 20:31:34:361 952 2a64 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 160; does not use network; is at background priority
2021-12-01 20:31:34:424 952 2a64 Handler Generating request for CBS update FFAE0EAE-9DE8-4DB7-A254-6109C8E76BB3 in sandbox C:\Windows\SoftwareDistribution\Download\dd001ef0e665522b5c306faa6cb0e06b
2021-12-01 20:31:34:424 952 2a64 Handler Selecting self-contained because update has express payload but server doesn't support it.
2021-12-01 20:31:34:424 952 2a64 Handler Selected payload type is ptSelfContained
2021-12-01 20:31:34:424 952 2a64 Handler Detected download state is dsHavePackage
2021-12-01 20:31:34:440 952 2a64 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2021-12-01 20:31:34:440 952 2a64 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 160) stopped; does not use network; is at background priority
2021-12-01 20:31:34:440 952 2a64 DnldMgr *********** DnldMgr: New download job [UpdateId = {FFAE0EAE-9DE8-4DB7-A254-6109C8E76BB3}.203] ***********
2021-12-01 20:31:34:440 952 2a64 DnldMgr * All files for update were already downloaded and are valid.
2021-12-01 20:31:34:440 952 2a64 DnldMgr *********
2021-12-01 20:31:34:440 952 2cfc AU >>## RESUMED ## AU: Download update [UpdateId = {E8468223-4A55-41CD-9A39-7F66121C7163}, succeeded]
2021-12-01 20:31:34:471 952 2a64 DnldMgr ** END ** DnldMgr: Download Call Complete [Call 4 for caller AutomaticUpdates has completed; signaling completion.]
2021-12-01 20:31:34:471 952 2a64 DnldMgr *************
2021-12-01 20:31:34:471 952 2cfc AU Download call completed, hr = 0x00000000
2021-12-01 20:31:34:471 952 2a64 DnldMgr *********
2021-12-01 20:31:34:487 952 2a64 DnldMgr ** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2021-12-01 20:31:34:487 952 2a64 DnldMgr *************
2021-12-01 20:31:34:487 952 2cfc AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2021-12-01 20:31:34:487 952 2cfc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:31:34:487 952 2a64 DnldMgr *********** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] ***********
2021-12-01 20:31:34:502 952 2a64 DnldMgr * Call ID = {33219C40-FC70-447A-BE33-99DBBE32E0BF}
2021-12-01 20:31:34:502 952 2a64 DnldMgr * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2021-12-01 20:31:34:502 952 2a64 DnldMgr * Updates to download = 1
2021-12-01 20:31:34:502 952 2a64 Agent * Title = Update for Windows Server 2012 R2 (KB3138378)
2021-12-01 20:31:34:502 952 2a64 Agent * UpdateId = {CEB3CB2E-5529-4E4A-BCBC-806D2E204DF2}.201
2021-12-01 20:31:34:502 952 2a64 Agent * Bundles 1 updates:
2021-12-01 20:31:34:502 952 2a64 Agent * {E2764A27-DF60-49AA-B0DE-A15C7D1D526F}.201
2021-12-01 20:31:34:502 952 2a64 EP Got WSUS Client/Server URL: "http://...../ClientWebService/client.asmx"
2021-12-01 20:31:34:502 952 2a64 PT +++++++++++ PT: Synchronizing file locations +++++++++++
2021-12-01 20:31:34:502 952 2a64 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = ......./ClientWebService/client.asmx
2021-12-01 20:31:34:502 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery) started; operation # 177; does use network; is at background priority
2021-12-01 20:31:34:502 952 2cfc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:31:34:502 952 2a64 WS WARNING: Nws Failure: errorCode=0x803d0013
2021-12-01 20:31:34:533 952 2a64 WS WARNING: The body of the received message contained a fault.
2021-12-01 20:31:34:533 952 2a64 WS WARNING: Soap fault info:
2021-12-01 20:31:34:533 952 2a64 WS WARNING: reason: Fault occurred
2021-12-01 20:31:34:533 952 2a64 WS WARNING: code: Client
2021-12-01 20:31:34:533 952 2a64 WS WARNING: detail: <detail><ErrorCode>CookieExpired</ErrorCode><Message></Message><ID>6d8ae450-6aa8-44b1-8c4c-cba9be2e0c7b</ID><Method>"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetFileLocations"</Method></detail>
2021-12-01 20:31:34:533 952 2a64 WS WARNING: Soap fault detail: errorCode='CookieExpired', message='(null)', id='6d8ae450-6aa8-44b1-8c4c-cba9be2e0c7b', method='"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetFileLocations"'
2021-12-01 20:31:34:533 952 2a64 WS FATAL: OnCallFailure failed with hr=0X80244007
2021-12-01 20:31:34:533 952 2a64 PT WARNING: Cached cookie has expired or new PID is available
2021-12-01 20:31:34:533 952 2a64 EP Got WSUS SimpleTargeting URL: "http://patch2-svr:...."
2021-12-01 20:31:34:533 952 2a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 178; does use network; is at background priority
2021-12-01 20:31:34:533 952 2a64 PT Initializing simple targeting cookie, clientId = 066a76d4-d9e7-4747-bc8a-e7cc4ac1ef66, target group = Servers, DNS name = sp1-svr.gsb.corpo
2021-12-01 20:31:34:533 952 2a64 PT Server URL = http://................../SimpleAuthWebService/SimpleAuth.asmx
2021-12-01 20:31:34:533 952 2a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 178) stopped; does use network; is at background priority
2021-12-01 20:31:34:533 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 179; does use network; is at background priority
2021-12-01 20:31:34:533 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 179) stopped; does use network; is at background priority
2021-12-01 20:31:34:549 952 2a64 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 177) stopped; does use network; is at background priority
2021-12-01 20:31:34:549 952 2a64 DnldMgr *********** DnldMgr: New download job [UpdateId = {E2764A27-DF60-49AA-B0DE-A15C7D1D526F}.201] ***********
2021-12-01 20:31:34:565 952 2a64 DnldMgr * Queueing update for download handler request generation.
2021-12-01 20:31:34:565 952 2a64 DnldMgr Generating download request for update {E2764A27-DF60-49AA-B0DE-A15C7D1D526F}.201
2021-12-01 20:31:34:565 952 2a64 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 180; does not use network; is at background priority
2021-12-01 20:31:34:643 952 2a64 Handler Generating request for CBS update E2764A27-DF60-49AA-B0DE-A15C7D1D526F in sandbox C:\Windows\SoftwareDistribution\Download\8aabcd7c0f257444bf5aac246225bf0d
2021-12-01 20:31:34:643 952 2a64 Handler Selecting self-contained because update has express payload but server doesn't support it.
2021-12-01 20:31:34:643 952 2a64 Handler Selected payload type is ptSelfContained
2021-12-01 20:31:34:643 952 2a64 Handler Detected download state is dsHavePackage
2021-12-01 20:31:34:674 952 2a64 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2021-12-01 20:31:34:674 952 2a64 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 180) stopped; does not use network; is at background priority
2021-12-01 20:31:34:674 952 2a64 DnldMgr *********** DnldMgr: New download job [UpdateId = {E2764A27-DF60-49AA-B0DE-A15C7D1D526F}.201] ***********
2021-12-01 20:31:34:674 952 2a64 DnldMgr * All files for update were already downloaded and are valid.
2021-12-01 20:31:34:674 952 2a64 DnldMgr *********
2021-12-01 20:31:34:674 952 2cfc AU >>## RESUMED ## AU: Download update [UpdateId = {CEB3CB2E-5529-4E4A-BCBC-806D2E204DF2}, succeeded]
2021-12-01 20:31:34:690 952 2a64 DnldMgr ** END ** DnldMgr: Download Call Complete [Call 5 for caller AutomaticUpdates has completed; signaling completion.]
2021-12-01 20:31:34:690 952 2a64 DnldMgr *************
2021-12-01 20:31:34:690 952 2cfc AU Download call completed, hr = 0x00000000
2021-12-01 20:31:34:690 952 2a64 DnldMgr *********
2021-12-01 20:31:34:705 952 2a64 DnldMgr ** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2021-12-01 20:31:34:705 952 2a64 DnldMgr *************
2021-12-01 20:31:34:705 952 2cfc AU #########
2021-12-01 20:31:34:705 952 2cfc AU ## END ## AU: Download updates
2021-12-01 20:31:34:705 952 2cfc AU #############
2021-12-01 20:31:34:705 952 2cfc AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2021-12-01 20:31:34:705 952 2cfc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:31:34:721 952 2cfc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:31:40:740 900 2d9c Misc =========== Logging initialized (build: 7.9.9600.19915, tz: -0500) ===========
2021-12-01 20:31:40:740 900 2d9c Misc = Process: C:\Windows\WinStore\WSHost.exe
2021-12-01 20:31:40:740 900 2d9c Misc = Module: C:\Windows\System32\wuapi.dll
2021-12-01 20:31:40:740 900 2d9c COMAPI -------------
2021-12-01 20:31:40:740 900 2d9c COMAPI -- START -- COMAPI: SLS Discovery
2021-12-01 20:31:40:740 900 2d9c COMAPI ---------
2021-12-01 20:31:39:286 952 2a64 Report REPORT EVENT: {6BD56FA3-B0DE-4B8B-A221-C3C4F318224F} 2021-12-01 20:31:34:283-0500 1 189 [AU_NONDEADLINE_INSTALL_READY] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation: - 2021-09 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005627) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004285) - Security Update for Windows Server 2012 R2 (KB3115858) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004958) - 2021-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005106) - 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 for x64-based systems (KB5006671) - 2021-10 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Server 2012 R2 for x64 (KB5006763) - 2019-03 Update for Windows Server 2012 R2 for x64-based Systems (KB4490128) - 2021-04 Update for Windows Server 2012 R2 for x64-based Systems (KB4601275) - 2021-10 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5006714)
2021-12-01 20:31:39:286 952 2a64 Report REPORT EVENT: {BDA58712-B301-46FE-9E97-3160A30521A2} 2021-12-01 20:31:34:487-0500 1 189 [AU_NONDEADLINE_INSTALL_READY] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation: - 2021-09 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005627) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004285) - Security Update for Windows Server 2012 R2 (KB3115858) - Security Update for Windows Server 2012 R2 (KB3076949) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004958) - 2021-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005106) - 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 for x64-based systems (KB5006671) - 2021-10 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Server 2012 R2 for x64 (KB5006763) - 2019-03 Update for Windows Server 2012 R2 for x64-based Systems (KB4490128) - 2021-04 Update for Windows Server 2012 R2 for x64-based Systems (KB4601275) - 2021-10 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5006714)
2021-12-01 20:31:39:286 952 2a64 Report REPORT EVENT: {DF4865F5-6584-4CC5-ACF2-D6E6442B5021} 2021-12-01 20:31:34:705-0500 1 189 [AU_NONDEADLINE_INSTALL_READY] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation: - 2021-09 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005627) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004285) - Security Update for Windows Server 2012 R2 (KB3115858) - Security Update for Windows Server 2012 R2 (KB3076949) - Update for Windows Server 2012 R2 (KB3138378) - 2021-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5004958) - 2021-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB5005106) - 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 for x64-based systems (KB5006671) - 2021-10 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Server 2012 R2 for x64 (KB5006763) - 2019-03 Update for Windows Server 2012 R2 for x64-based Systems (KB4490128) - 2021-04 Update for Windows Server 2012 R2 for x64-based Systems (KB4601275) - 2021-10 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5006714)
2021-12-01 20:31:39:286 952 2a64 Report CWERReporter finished handling 3 events. (00000000)
2021-12-01 20:31:40:740 952 29b0 IdleTmr WU operation (CDiscoveryCall::Init ID 6) started; operation # 199; does use network; is not at background priority
2021-12-01 20:31:40:740 952 29b0 IdleTmr Incremented idle timer priority operation counter to 1
2021-12-01 20:31:40:740 900 2d9c COMAPI <<-- SUBMITTED -- COMAPI: SLS Discovery
2021-12-01 20:31:40:771 952 2af8 IdleTmr WU operation (CDiscoveryCall::Init ID 6, operation # 199) stopped; does use network; is not at background priority
2021-12-01 20:31:40:771 952 2af8 IdleTmr Decremented idle timer priority operation counter to 0
2021-12-01 20:31:40:771 900 1fc COMAPI >>-- RESUMED -- COMAPI: Discovery
2021-12-01 20:31:40:771 900 1fc COMAPI ---------
2021-12-01 20:31:40:771 900 1fc COMAPI -- END -- COMAPI: Discovery
2021-12-01 20:31:40:771 900 1fc COMAPI -------------
2021-12-01 20:31:41:568 900 285c COMAPI -------------
2021-12-01 20:31:41:568 900 285c COMAPI -- START -- COMAPI: EvaluateHardwareCapabilities
2021-12-01 20:31:41:568 900 285c COMAPI ---------
2021-12-01 20:31:41:568 900 285c COMAPI -------------
2021-12-01 20:31:41:568 900 285c COMAPI -- START -- COMAPI: Init Search [ClientId = WuApplicabilityScan]
2021-12-01 20:31:41:568 900 285c COMAPI ---------
2021-12-01 20:31:41:568 900 285c COMAPI -------------
2021-12-01 20:31:41:568 900 285c COMAPI -- START -- COMAPI: Search [ClientId = WuApplicabilityScan]
2021-12-01 20:31:41:568 900 285c COMAPI ---------
2021-12-01 20:31:41:568 952 29b0 Agent WARNING: EvaluateIsInstalledApplicabilityRules for 82FC3D3D-A4CD-757F-0163-8C5C3347A02D failed with hr:0x0
2021-12-01 20:31:41:568 952 29b0 IdleTmr WU operation (CSearchCall::Init ID 7) started; operation # 206; does use network; is not at background priority
2021-12-01 20:31:41:568 952 29b0 IdleTmr Incremented idle timer priority operation counter to 1
2021-12-01 20:31:41:568 952 29b0 Agent START Queueing Finding updates [CallerId = WuApplicabilityScan Id = 7]
2021-12-01 20:31:41:568 900 285c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WuApplicabilityScan]
2021-12-01 20:31:41:568 952 2e48 Agent END Queueing Finding updates [CallerId = WuApplicabilityScan Id = 7]
2021-12-01 20:31:41:568 952 2e48 Agent *************
2021-12-01 20:31:41:568 952 2e48 Agent ** START ** Agent: Finding updates [CallerId = WuApplicabilityScan Id = 7]
2021-12-01 20:31:41:568 952 2e48 Agent *********
2021-12-01 20:31:41:568 952 2e48 Agent * Online = Yes; Ignore download priority = No
2021-12-01 20:31:41:568 952 2e48 Agent * Criteria = "AppCategoryIDs contains 'DE8F75C4-B44E-9839-08D5-A151294C5611'"
2021-12-01 20:31:41:568 952 2e48 Agent * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2021-12-01 20:31:41:568 952 2e48 Agent * Search Scope = {Current User}
2021-12-01 20:31:41:568 952 2e48 Agent * Caller SID for Applicability: S-1-5-21-1109971839-1246691978-3207451633-23349
2021-12-01 20:31:41:568 952 2e48 Agent * RegisterService is set
2021-12-01 20:31:41:568 952 2e48 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2021-12-01 20:31:41:568 952 2e48 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
2021-12-01 20:31:41:865 952 2e48 Agent Reading cached app categories using lifetime 604800 seconds
2021-12-01 20:31:41:865 952 2e48 Agent Read 0 cached app categories
2021-12-01 20:31:41:865 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetConfig_WithRecovery) started; operation # 207; does use network; is at background priority
2021-12-01 20:31:42:037 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetConfig_WithRecovery, operation # 207) stopped; does use network; is at background priority
2021-12-01 20:31:42:037 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetConfig2_WithRecovery) started; operation # 208; does use network; is at background priority
2021-12-01 20:31:42:084 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetConfig2_WithRecovery, operation # 208) stopped; does use network; is at background priority
2021-12-01 20:31:42:084 952 2e48 PT Skipping StartCategoryScan, no categories require server checks.
2021-12-01 20:31:42:084 952 2e48 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2021-12-01 20:31:42:084 952 2e48 PT + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL = https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx
2021-12-01 20:31:42:084 952 2e48 PT WARNING: Cached cookie has expired or new PID is available
2021-12-01 20:31:42:084 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 209; does use network; is at background priority
2021-12-01 20:31:42:115 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 209) stopped; does use network; is at background priority
2021-12-01 20:31:42:131 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 210; does use network; is at background priority
2021-12-01 20:31:42:162 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 210) stopped; does use network; is at background priority
2021-12-01 20:31:42:272 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 211; does use network; is at background priority
2021-12-01 20:31:42:303 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 211) stopped; does use network; is at background priority
2021-12-01 20:31:42:319 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 212; does use network; is at background priority
2021-12-01 20:31:42:428 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 212) stopped; does use network; is at background priority
2021-12-01 20:31:42:709 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 213; does use network; is at background priority
2021-12-01 20:31:42:756 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 213) stopped; does use network; is at background priority
2021-12-01 20:31:42:787 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 214; does use network; is at background priority
2021-12-01 20:31:42:834 952 2e48 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 214) stopped; does use network; is at background priority
2021-12-01 20:31:42:850 952 2e48 PT + SyncUpdates round trips: 5
2021-12-01 20:31:43:053 952 2e48 Agent * Found 0 updates and 3 categories in search; evaluated appl. rules of 132 out of 121 deployed entities
2021-12-01 20:31:43:053 952 2e48 Agent *********
2021-12-01 20:31:43:053 952 2e48 Agent ** END ** Agent: Finding updates [CallerId = WuApplicabilityScan Id = 7]
2021-12-01 20:31:43:053 952 2e48 Agent *************
2021-12-01 20:31:43:053 952 2e48 IdleTmr WU operation (CSearchCall::Init ID 7, operation # 206) stopped; does use network; is not at background priority
2021-12-01 20:31:43:053 952 2e48 IdleTmr Decremented idle timer priority operation counter to 0
2021-12-01 20:31:43:053 900 1fc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WuApplicabilityScan]
2021-12-01 20:31:43:053 900 1fc COMAPI - Updates found = 0
2021-12-01 20:31:43:053 900 1fc COMAPI ---------
2021-12-01 20:31:43:053 900 1fc COMAPI -- END -- COMAPI: Search [ClientId = WuApplicabilityScan]
2021-12-01 20:31:43:053 900 1fc COMAPI -------------
2021-12-01 20:31:43:069 900 285c COMAPI ---------
2021-12-01 20:31:43:069 900 285c COMAPI -- END -- COMAPI: EvaluateHardwareCapabilities
2021-12-01 20:31:43:069 900 285c COMAPI -------------
2021-12-01 20:31:48:243 952 2a64 Report REPORT EVENT: {B71E1AE4-34A5-44B1-82FD-5A7AAE45E5E7} 2021-12-01 20:31:43:053-0500 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 WuApplicabilityScan Success Software Synchronization Windows Update Client successfully detected 0 updates.
2021-12-01 20:31:48:525 952 2a64 Report CWERReporter finished handling 1 events. (00000000)
2021-12-01 20:33:56:179 952 290c AU ########### AU: Uninitializing Automatic Updates ###########
2021-12-01 20:33:56:179 952 290c WuTask Uninit WU Task Manager
2021-12-01 20:33:56:242 952 290c AU Earliest future timer found:
2021-12-01 20:33:56:242 952 290c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2021-12-02 17:44:57, not idle-only, not network-only
2021-12-01 20:33:56:288 952 290c AU Earliest future timer found:
2021-12-01 20:33:56:288 952 290c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2021-12-02 17:44:57, not idle-only, not network-only
2021-12-01 20:33:56:367 952 290c Service *********
2021-12-01 20:33:56:367 952 290c Service ** END ** Service: Service exit [Exit code = 0x240001]
2021-12-01 20:33:56:367 952 290c Service *************
2021-12-01 20:34:01:182 952 14a0 Misc =========== Logging initialized (build: 7.9.9600.19915, tz: -0500) ===========
2021-12-01 20:34:01:182 952 14a0 Misc = Process: C:\Windows\system32\svchost.exe
2021-12-01 20:34:01:182 952 14a0 Misc = Module: c:\windows\system32\wuaueng.dll
2021-12-01 20:34:01:182 952 14a0 Service *************
2021-12-01 20:34:01:182 952 14a0 Service ** START ** Service: Service startup
2021-12-01 20:34:01:182 952 14a0 Service *********
2021-12-01 20:34:01:182 952 14a0 IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2021-12-01 20:34:01:182 952 14a0 Agent * WU client version 7.9.9600.19915
2021-12-01 20:34:01:182 952 14a0 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2021-12-01 20:34:01:182 952 14a0 Agent * Base directory: C:\Windows\SoftwareDistribution
2021-12-01 20:34:01:182 952 14a0 Agent * Access type: No proxy
2021-12-01 20:34:01:182 952 14a0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2021-12-01 20:34:01:182 952 14a0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021-12-01 20:34:01:182 952 14a0 Agent * Network state: Connected
2021-12-01 20:34:01:182 952 14a0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2021-12-01 20:34:01:182 952 14a0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2021-12-01 20:34:01:197 952 14a0 Agent *********** Agent: Initializing global settings cache ***********
2021-12-01 20:34:01:197 952 14a0 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2021-12-01 20:34:01:197 952 14a0 Agent * WSUS server:
2021-12-01 20:34:01:197 952 14a0 Agent * WSUS status server:
2021-12-01 20:34:01:197 952 14a0 Agent * Target group: Servers
2021-12-01 20:34:01:197 952 14a0 Agent * Windows Update access disabled: No
2021-12-01 20:34:01:197 952 14a0 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2021-12-01 20:34:01:213 952 14a0 WuTask WuTaskManager delay initialize completed successfully..
2021-12-01 20:34:01:213 952 14a0 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2021-12-02 17:44:57, not idle-only, not network-only
2021-12-01 20:34:01:213 952 14a0 AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2021-12-02 22:15:08, not idle-only, not network-only
2021-12-01 20:34:01:213 952 14a0 AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2021-12-02 22:15:08, not idle-only, not network-only
2021-12-01 20:34:01:228 952 14a0 Report CWERReporter::Init succeeded
2021-12-01 20:34:01:228 952 14a0 Agent *********** Agent: Initializing Windows Update Agent ***********
2021-12-01 20:34:01:228 952 14a0 DnldMgr Download manager restoring 0 downloads
2021-12-01 20:34:01:228 952 14a0 AU ########### AU: Initializing Automatic Updates ###########
2021-12-01 20:34:01:228 952 14a0 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
2021-12-01 20:34:01:228 952 14a0 AU AIR Mode is disabled
2021-12-01 20:34:01:228 952 14a0 AU # Policy Driven Provider:
2021-12-01 20:34:01:228 952 14a0 AU # Detection frequency: 20
2021-12-01 20:34:01:228 952 14a0 AU # Target group: Servers
2021-12-01 20:34:01:228 952 14a0 AU # Approval type: Pre-install notify (Policy)
2021-12-01 20:34:01:228 952 14a0 AU # Auto-install minor updates: Yes (Policy)
2021-12-01 20:34:01:228 952 14a0 AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-download notify)
2021-12-01 20:34:01:228 952 14a0 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2021-12-01 20:34:01:228 952 14a0 Agent Switching to hardware-verified ClientId.
2021-12-01 20:34:01:260 952 14a0 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2021-12-01 20:34:01:260 952 14a0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:34:01:275 952 14a0 AU AU finished delayed initialization
2021-12-01 20:34:01:275 952 14a0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2021-12-01 20:34:01:275 952 14a0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:34:01:275 952 14a0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-12-01 20:34:01:291 952 1838 DnldMgr Asking handlers to reconcile their sandboxes
2021-12-01 20:35:27:277 952 470 IdleTmr Incremented idle timer priority operation counter to 1
2021-12-01 20:35:27:277 804 3d4 Misc =========== Logging initialized (build: 7.9.9600.18970, tz: -0500) ===========
2021-12-01 20:35:27:277 804 3d4 Misc = Process: C:\Windows\Explorer.EXE
2021-12-01 20:35:27:277 804 3d4 Misc = Module: C:\Windows\system32\wucltux.dll
2021-12-01 20:35:27:277 804 3d4 CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2021-12-01 20:35:27:277 804 3d4 CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002

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Windows for business | Windows Server | User experience | Other
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  1. Rita Hu -MSFT 9,666 Reputation points
    2021-12-09T02:29:05.49+00:00

    @Mz Fire
    Thanks for your posting on Q&A.

    To avoid misunderstanding, please help to confirm whether all the approved updates are downloaded successfuly and are ready for installation on WSUS server.
    156103-5.png

    In addition, the issue only occurred on the Windows Server 2012 R2 servers. Am I right?

    Also I found a related case and I would like to share with you first. We could follow this link to locate the web.config and edit the maxCachedUpdates value. According to my research, it seems that you have approved too many updates at the same time and the issue occurred. Please follow the above two links to edit the maxCachedUpdates and maxInstalledPrerequisites values and the confirm whether the issue will be resolved.
    Here is reference screenshot for you:
    156078-6.png

    Please keep us in touch if there are any updates of the case.

    Regards,
    Rita


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