Can't find user info in AzureAD

Aase Nomad 246 Reputation points
2021-12-27T21:52:10.28+00:00

I just downloaded Legal Team eDiscovery Audit Log and in my "Exchange Mailboxes" column I have a few emails listed like this

******@patac.com.cn

lz5ekl@nam .corp.gm.com

I'm trying to find those user info in Azure AD but I can't find them and getting “Resources does not exist or one of its queried references property objects are not present.”. I'm new to the team so does anybody knows what likely be the scenario of this issue?

I’m seeing these emails in my report because most likely Legal Team is doing eDiscovery searches on those users. I would like to see those user info in more detail but I can’t find them in AzureAD and not sure why.

lz5ekl@nam .corp.gm.com = This email is how our internal email domain looks like.
******@patac.com.cn. = This seems like my tenants china subsidiary company domain

Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Exchange | Exchange Server | Management
Windows for business | Windows Server | User experience | PowerShell
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Rich Matheisen 47,901 Reputation points
    2021-12-27T22:25:41.967+00:00

    Perhaps those email addresses are secondary SMTP proxy addresses? If so, maybe something like this:

    Get-MsolUser | 
        Where-Object {$_.AlternateEmailAddresses -contains "<the email address>"}
    

    You may have to add the "-All" switch to the Get-MsolUser cmdlet. Depending on the number of users in the directory it may take some time to execute.

    1 person found this answer helpful.

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