It's not possible to build queues on System.WorkItem. I expect this is an intentional restriction by Microsoft not wanting you to build queues encompassing multiple work item classes.
Use custom Type Projection if creating new queue
Artimes
346
Reputation points
Hi there,
I created the following type projection:
<TypeProjections>
<TypeProjection ID="WorkItem.RelatedConfigItems" Accessibility="Public" Type="WorkItem!System.WorkItem">
<Component Path="$Target/Path[Relationship='WorkItem!System.WorkItemRelatesToConfigItem']$" Alias="RelatedConfigItem" />
<Component Path="$Target/Path[Relationship='WorkItem!System.WorkItemAboutConfigItem']$" Alias="AboutConfigItem" />
</TypeProjection>
</TypeProjections>
I can choose this type projection in the criteria menu if I create a view but I can't select it if I want to create a queue. It seems I can create the queue based on my custom TypeProjection only manualy, by editing the managemnetpack. Are there other options?
System Center Service Manager
System Center Service Manager
A family of System Center products for managing incidents and problems.
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Andreas Baumgarten 123.4K Reputation points MVP Volunteer Moderator
2020-08-19T16:23:36.23+00:00 Even you as a member of the Administrators user role are not able to see the Work Items in the view based on the Type Projection?
Regards
Andreas