SCOM 2019 UR2 installation issue

Birdal 116

Hi,

I wanted to install on our first Management Server SCOM 2019 UR2.

Unfortunately it was not successful on the level of "Database Configuration".

we have 4 Management Server and our database servers for SCOM DBs are also on different servers.

I looked at the setup log. But it does not have any good information:

MSI (s) (24:E0) [13:09:19:012]: Product: System Center Operations Manager Server - Update 'System Center 2019 Operations Manager Update Rollup 2 Patch' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\myUserID\AppData\Local\Temp\2\KB4558752-AMD64-Server.msp.0.log.

MSI (s) (24:E0) [13:09:19:013]: Windows Installer installed an update. Product Name: System Center Operations Manager Server. Product Version: 10.19.10050.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: System Center 2019 Operations Manager Update Rollup 2 Patch. Installation success or error status: 1603.

MSI (s) (24:E0) [13:09:19:014]: Note: 1: 1729
MSI (s) (24:E0) [13:09:19:014]: Product: System Center Operations Manager Server -- Configuration failed.

MSI (s) (24:E0) [13:09:19:014]: Windows Installer reconfigured the product. Product Name: System Center Operations Manager Server. Product Version: 10.19.10050.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

Any idea?

Best regards

Birdal

12 answers

Aakash Basavaraj 1 Reputation point Microsoft Employee

2020-08-20T09:03:59.54+00:00

Hello @Birdal - We would like more details on the issue . Can you please write to us at systemcenterfeedback@microsoft.com with the full log file KB4558752-AMD64-Server.msp.0.log to figure out the root cause?

Thanks,
Aakash (SCOM PG)
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Birdal 116 Reputation points

2020-08-20T11:25:30.167+00:00

Hi Aakash,
I followed manual steps and applied SCOM 2019 UR2.
the problem is now that no MPs can be imported into SCOM.
Unfortunately I have no time to write at this moment any feedback. Sorry.
Best regards
Birdal

Diaz, Jesson 1 Reputation point

2020-12-17T21:17:40.4+00:00

Hello All,

Currently setup is one server for Scom2019 and for SCOMDB.

I applied the UR2 to Scom 2019 but still getting the error message about the Databases Configuration.

Wondering if I need to apply the UR1 instead of UR2 or there is something else?

Also I noticed when I run the EXE the services stopped and found the following error message...

next comment page...

Thank you,

Diaz, Jesson 1 Reputation point

2020-12-17T21:17:49.223+00:00

Info: :Install Progress - (UpdateSQLScripts) CustomActionData = 10.19.10407.0|C:\Program Files\Microsoft System Center\Operations Manager\Server\|scomdb|OperationsManager|SCOMDWDB|OperationsManagerDW
[12:58:49]: Info: :Install Progress - (UpdateSQLScripts) Exception In UpdateSQLScriptsMicrosoft.EnterpriseManagement.Common.ServiceNotRunningException: The Data Access service is either not running or not yet initialized. Check the event log for more information. ---> System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://localhost:5724/DispatcherService. The connection attempt lasted for a time span of 00:00:02.0040042. TCP error code 10061: No connection could be made because the target machine actively refused it 127.0.0.1:5724. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:5724
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Birdal 116 Reputation points

2020-08-24T08:46:05.543+00:00

Hi @Leon Laude Leon,

we made rollback of SCOM 2019 UR2 to UR1, and will not deploy UR2 until Microsoft solve the update problems.

Best regards
Birdal
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Leon Laude 85,666 Reputation points

2020-08-24T08:48:59.537+00:00

Okay, make sure to provide feedback to the SCOM product group here: systemcenterfeedback@microsoft.com

Chandramouli palla 0 Reputation points

2023-10-24T08:48:17.7+00:00

Hi all ,

Any update on the above error ,
I have not received this for UR2 but the same is seen on UR 5 . with SCOM 2019 ver

Please share the details if anyone has solution for this error.

SChalakov 10,261 Reputation points MVP

2023-10-26T09:43:46.9+00:00

Hi @Chandramouli palla

please create a new thread for this. this way it would be visible and many more will reply to it.

In general, if a UR Install through the .exe file fails, you can complete the steps in a manual way.

This means that you can run both T-SQL scripts on your DBs manually.

Hope it helps you out.

Regards,

(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Regards,
Stoyan
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