W11 upgrade no longer mentioned in Settings/Update

Jörg Debus 66 Reputation points
2022-01-20T22:27:26.623+00:00

@Jörg Debus

Hi all,
after having installed a new mobo and CPU with a discrete TPM 2.0 add-on, Settings/Update has shown some text that W11 would be installed soon. After some days, I had to remove the TPM device for a few hours. During this period, Settings/Update showed "Not W111 ready" as expected. After reinstalling the TPM device, this text disappeared. But the text announcing a W11 installation is not displayed.

Is this normal or do I have to reset something?

Tia
JD

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Kapil Arya 7,596 Reputation points MVP
    2022-01-21T05:28:55.94+00:00

    Try running the official PC Health Check app again to determine Windows 11 eligibility:

    https://www.kapilarya.com/check-windows-11-eligibility-using-pc-health-check-app

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  2. Jörg Debus 66 Reputation points
    2022-01-21T09:14:54.797+00:00

    @Kapil Arya

    Thanks for your hints.
    I have used Health Check many times and again now. I got always "Great news - Windows 11 is free and coming soon. ..." .

    When following your link, I land on a page saying that my box is ready. Then I'm directed to the "Settings" app at "Update". Checking again for new updates brings "You're up to date!" and not any word of W11.

    So I'm afraid that WUS may have become asynchronous because of the short absence of the TPM device and no longer looks for an W11 upgrade.

    So my question in the post is unanswered. I'm looking for guidance whether this behavior of WUS not to announce a free upgrade coming soon is normal or does it mean, that WUS will not upgrade my box.

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  3. Docs 15,141 Reputation points
    2022-01-21T12:21:16.66+00:00

    Consider a manual upgrade to Windows 11.

    If it works your set.

    If it fails you can troubleshoot.

    To perform a manual upgrade uninstall any of these non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption

    Then perform an in place upgrade repair:
    https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
    https://www.microsoft.com/software-download/windows11

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
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  4. Limitless Technology 39,331 Reputation points
    2022-01-25T11:51:05.603+00:00

    Hi there,

    The best way to get the Windows 11 would be to use the update assistance tool and download the update manually. As you have already checked for compatibility you can directly get the tool from the below link and run it.

    Download Windows 11
    There are 3 options below for installing or creating Windows 11 media. Check out each one to determine the best option for you.

    https://www.microsoft.com/software-download/windows11


    --If the reply is helpful, please Upvote and Accept it as an answer--

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  5. Jörg Debus 66 Reputation points
    2022-02-05T19:08:53.623+00:00

    @Limitless Technology

    Finally I tried to upgrade via download. It didn't work but ended with some error messages which explain the missing offer via WUS:

    1. IExplorer is primary browser in one local account (Not mentioned in any W11 prerequisite documentation)
    2. SQL Server cannot run on Samsung SSDs (also not mentioned in any W11 documentation)

    The second issue is not solvable because its a driver problem or the like.

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