To reactivate My SUBSCRIPTION

Question

Hi ,
I have a free trial azure account which one I created few months ago for educational purpose , and now I checked back and it showing " Disabled(free trial ) " . when I click reactivate it promting " you don't have access to do this please assign role " and i go to grant a role to me and again it showing that "subscription not found " ,,what should i do now to continue using azure with the same id ....

the problem is that when i trying to create a VM , Region selection don't displaying any contry and i cant do anything with this Disabled(free trial ) how could i sort it out this please someone have any idea ?

thanks
Midhun

Answer 1

@Midhun P ,
You said that your azure free subscription had expired a few months before. Azure holds such a subscription for 90 days; post that, they will delete the Subscription. To avoid the inconvenience or the loss of data /resources once the end date is reached, we always suggest our customers reach out to us within the first 30 or 60 days or at least before the 90th day to enable the Subscription. Unfortunately, once the Subscription goes to a deleted state, we cannot re-enable the Subscription or retrieve any data from the Subscription.

What happens after subscription cancellation?
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription#what-happens-after-subscription-cancellation

If your Subscription is disabled 90 days before then, please create a support ticket so that the Azure support engineer can help you.
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

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Thanks

Answer 2

You can follow along here
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

or create a support ticket here.
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 3

I have my own payment method attached with this account please open this account