Windows Server Keep hanging two or three times per week since last month

Ko Thiha 1 Reputation point
2022-01-25T12:36:19.873+00:00

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff801d9dbf540). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: d3888541-315f-4ebf-8d41-edcb575955b1.

My windows server keep hanging two or three times per week , and this is the same event logs happen

Please someone help to analyze memory dump logs , below is the dump logs link , thanks

https://drive.google.com/file/d/1PmFOq2tp8gWVHYlTa3FKp41MU_DwwJY-/view?usp=sharing

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Limitless Technology 39,351 Reputation points
    2022-01-25T17:26:26.16+00:00

    Hello Kothiha,

    In this case the 0x133 bugcheck or DPC_WATCHDOG_VIOLATION it is a clear issue related with drivers. You can read more below.

    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x133-dpc-watchdog-violation

    The general recommendation is:

    Some helpful tools:
    https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/use-driver-verifier-to-identify-issues
    https://learn.microsoft.com/en-us/windows-hardware/drivers/devtest/application-verifier

    -------------------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept as answer--


  2. Docs 15,141 Reputation points
    2022-01-26T02:20:27.947+00:00

    Please run the DM log collector and post a share link into this thread using one drive, drop box, or google drive:

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
    https://www.elevenforum.com/t/bsod-posting-instructions.103/
    https://www.elevenforum.com/resources/dm-log-collector.2/

    If the server is able to run the V2 log collector then post a share link using one drive, drop box, or google drive.

    For memory dumps please zip first then post a separate share link using one drive, drop box, or google drive.

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  3. Docs 15,141 Reputation points
    2022-01-26T03:41:01.917+00:00

    The memory dump was bugcheck 133 but was corrupt.

    The logs collectors did not collect any mini dump files.

    This BIOS is old.

    Please perform the following steps:

    1) Make sure that no windows cleaning is performed during the troubleshooting.
    (turn off any scheduled cleaning so that mini and memory dump are available during the troubleshooting process)

    2) Immediately after any new BSOD
    a) run V2 and post a share link into this thread
    b) search for memory.dmp > if the file is less than 2 GB then zip > post a separate share link into this thread

    3) Upgrade the BIOS to the most up to date non-beta BIOS:
    https://www.dell.com/support/home/en-us/product-support/product/poweredge-r230/drivers

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    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
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  4. Ko Thiha 1 Reputation point
    2022-01-26T06:29:43.157+00:00

    Hi Doc-4663,

    Sure , I will share again dump logs and v2 logs when next time happen .

    Thanks

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