OneDrive and Org Name Change

Anonymous

So I thought this would be easy, but apparently there is a detail I am missing. We recently setup OneDrive with an existing tenant and after a couple of installs we decided we didn't like the name format of the folder displayed in Windows Explorer that OneDrive automatically created.

It was using "Company Name, LLC" for example. Not only was the display name in Windows Explorer showing this, but also the user folder under "C:\users\username\OneDrive - Company Name, LLC"

The goal is to trim the ",LLC" from the end. So after some google'ing I found that you can change the Organization "Name" in the Microsoft 365 admin center. Under "Org settings > Organization profile"

Did that and now on new systems that have never had OneDrive setup, the Windows explorer name and related c:\users folder displays correctly. However, on systems where OneDrive was setup prior to the org name change, it still displays ",LLC".

Nothing I can do seems to change this. I have uninstalled/re-installed OneDrive client. I even went as far as to delete the user profile from one of the Windows systems entirely. Even with a fresh Windows profile and fresh connection of OneDrive, ",LLC" is still displayed.

Can someone shed some light on this please?

Regards,
Adam Tyler

Ricardo Garcia 1 Reputation point

2022-09-19T03:06:56.497+00:00
Hola, a mí me funciono cambiar en el registro los siguientes datos

PASOS:
1.
Nota: S-1-5-21-1912403541-9691325140-3198946145-1001 = les aparecerá uno diferente, ingresan en ese

*Equipo\HKEY_USERS\S-1-5-21-1912403541-9691325140-3198946145-1001\SOFTWARE\Microsoft\OneDrive\Accounts\Business1\Tenants

UpdatedTenantValue = 910 = >CAMBIE POR ESTE VALOR

*Equipo\HKEY_USERS\
S-1-5-21-1912403541-9691325140-31989461451001\SOFTWARE\Microsoft\OneDrive\Accounts\Business1\Tenants\OneDrive - (EMPRESA)

C:\Users(usuario)\OneDrive - (EMPRESA) = 910 => CAMBIE POR ESTE VALOR

Desvinculan OneDrive de la cuenta

Reiniciar equipo

Agregar la cuenta de OneDrive de nuevo

este procedimiento permitió que actualizara el Tenant de la empresa el cual se cambió por tener un nombre largo.
Espero les sirva, como a mí.**

Himansukh Chauhan 160

Follow below steps to change the name of the Onedrive Folder in windows Explorer:

	• Quite OneDrive
	• Create a folder(give the name you want for your onedrive) at a location where you want your onedrive data to be synced
	• Go to "%LOCALAPPDATA%\Microsoft\OneDrive\settings"
	• Open folder Business1 (it could be Business2 or 3 based on how many accounts you have syncing via OneDrive)
	• Find ".ini" file with the long somewhat random name similar to this: 31c26d83-4db2-4503-a8g0-a3e14e7bcchd.ini

Right click edit - Find the path of your onedrive then change it to the desired path and name
E.g. if it c:\user\onedrive - company name then change it to the same as path of what you have created in 2nd step

Save it and close it
Run OneDrive app - it will throw an error - click try again

Ahmed Shaaban Miry 20 Reputation points

2023-01-15T10:19:24.0466667+00:00

I had the same question and the solution mentioned by Himansukh Chauhan did the job perfectly for me.
Joseph Schmucker 61 Reputation points

2023-10-02T16:27:36.3+00:00

solution mentioned by Himansukh Chauhan WORKED FOR ME TOO! Thank God.

12 answers

Samuel Miller 1 Reputation point

2022-02-23T17:44:34.337+00:00

Working on the same thing here. @Anonymous I am finding the same as you did, once you update your Org display name, new users do get the new name. For existing users, it seems the name updates when they get issued a new computer. I haven't been able to dig too deep into this yet for the specific fix but you will likely just need to delete their windows user profile and that should take care of it hopefully. If not, then I guess its deeper in the OS and a reinstall is needed.
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rwilliams3572 1 Reputation point

2022-04-13T02:16:25.673+00:00

Hi @Jesse Cook , I tried your solution, but this did not work for me. Interestingly, I unlinked and relinked OneDrive for the same organization on another desktop and it did not have this issue. Any additional insight you have on this would be appreciated.
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Jesse Cook 26 Reputation points

2022-04-13T14:23:40.557+00:00

I'm trying to remember, I think I think I had to actually open Outlook, and then then OneDrive and then it worked. I've updated my instructions. Hope this helps.
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James Ehly 1 Reputation point

2022-07-11T22:09:58.187+00:00

Make sure you sign out of Office as well. That was the key for me. I was signed out of OneDrive, unlinked my account, changed all the names and the registry keys, and nothing worked until I opened office and signed out there too. Hope this helps someone else cause I spent a month off and on trying to figure this out.
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Kalyani, Kailash 31 Reputation points

2022-07-26T14:31:59.053+00:00
@Gottfried Jocham - no, that we did not get, but here are some thoughts on how you could manage that - possibly as a user initated app deployment using Intune or your app deployment tool

Script to logout of office - https://quicklaunch.ucworkspace.com/support/solutions/articles/3000097824-signout-microsoft-office-desktop-applications

Options to unlink OneDrive - https://forums.powershell.org/t/onedrive-for-business-unlink-pc-with-powershell/13024/3

Deleting a folder is relatively easy - but you will need to try it out with your scripts and permissions

Restart? That should trigger the sign-in process when the user logs back in

Alternately, you could always try another support case with Microsoft.

Sorry, haven't the capacity to develop or test this myself at present.
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Gottfried 1 Reputation point

2022-07-26T14:46:39.617+00:00

Thank you for your answer!
That could be a workaround, but there are several individual steps involved which could be potential sources of problems.
I'm preferably looking for any group policy solution, that could be used to get this org name change applied consistently across an entire organization.
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