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App service not connecting to IBM MQ server On Premises

Rashmi Mohanty 11 Reputation points
2022-02-03T11:20:22.91+00:00

Hi,

We have an Azure App service in isolated tier. It needs to connect to IBM MQ server On premises. There is express route set up between Azure cloud and OnPremises. We are able to connect to MQ server if the same application is hosted in azure VM, but when published to app service its not connecting. Also NSG and firewall rules are set to allow the traffic.

Please suggest how to resolve this.

Thank you.

Rashmi

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. Ryan Hill 30,281 Reputation points Microsoft Employee Moderator
    2022-02-07T02:20:28.187+00:00

    HI @Rashmi Mohanty ,

    Have a look at this troubleshooting guide to ascertain what the issue might be. Specifically, the Debug access to virtual network-hosted resources section of the docs. You could be blocked for one of the following reasons:

    • Your routes aren't configured with your subnet or point-to-site address ranges in your on-premises gateway.
    • Your network security groups are blocking access for your point-to-site IP range.
    • Your on-premises firewalls are blocking traffic from your point-to-site IP range.
    • You're trying to reach a non-RFC 1918 address by using the regional virtual network integration feature.
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