An Azure service that is used to provision Windows and Linux virtual machines.
Good day,
The QnA forums are community forums by their approach. This means that people that support here do have access to your Azure account.
We support technical issues (focusing mainly on the "how": how to do, how to deal with errors, what best to do, and so on), and we cannot support billing or any subscription's issue.
For question like yours, you need support from someone who can access your subscription and check your specific scenario. In these case, you should open a ticket from your Azure Subscription
Note! Even if you do not have a paid support, as much as I know support regarding billing is given to all free, and your issue sound like directly related to billing.
So, your best option is to open a ticket from your subscription
Good luck