my outlook email can not be used any more

心如 谭 1 Reputation point
2022-02-08T08:18:32.917+00:00

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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 20,616 Reputation points Microsoft Vendor
    2022-02-09T01:51:37.057+00:00

    Hi @心如 谭 ,

    Welcome to our forum!

    Based on my research, I found a known issue mentioned that if your system has had it's systemboard replaced, the 80090016 error may occur.

    172422-1.png

    If it's your case, please try the solution mentioned in this article: Microsoft Office Outlook Exchange Error 80090016 After a System Board Replacement.
    (Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

    Hope the above help!


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