You are saying that they are accessing SharePoint in another organisation, therefore it is likely their Guest account in that organisation is locked out, preventing them access. When you are invited to another Azure AD tenant, a guest account is created in that tenant associated with the original account.
Would you please provide some update of this issue? Please feel free to reply.
Well, the user can't get in, and I can't see why.
Still looking for an answer on my question: Is there a way to dismiss user risk outside of the Risky sign in list?
A new update. User tried resetting pasword, but still same error.
Looking at sign-in activity I find these details:
User gets Sign-in error code: 530032
Failure reason: User blocked due to risk on home tenant.
Additional details: If this user is risky in your tenant, learn more here: aka.ms/unblockrisk. If this is a guest user, learn more here: aka.ms/riskyguestuser.
Azure then suggests running diagnostic, which leads me to this:
Which links to: https://learn.microsoft.com/nb-no/azure/active-directory/identity-protection/howto-identity-protection-investigate-risk
However, she is nowhere to be found in the Security center. Not under Risky users, Risky sign-ins or Risk detections.
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