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Microsoft authentication

Ritika Pundhir 1 Reputation point
2022-02-14T14:00:53.83+00:00

I am getting 8 digit code instead of 6 digit code in Microsoft authenticator app

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. AHMED ISMAIL GOMAA BAKIR 906 Reputation points
    2022-04-27T09:00:08.013+00:00

    I am not able to find any key symbol the key symbol in my account.

    10+ people found this answer helpful.
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  2. Anonymous
    2022-02-14T19:11:02.147+00:00

    Hi @Ritika Pundhir , copying my colleague's answer from this thread:

    I believe you are seeing the 8-digit code on your Authenticator App because the Passwordless signing is enabled for your Microsoft account (personal Microsoft account). You can identify the same by looking for a key symbol listed on the top of your account in the Authenticator App profile.

    I would suggest you to take a look at the steps mentioned here and see if this helps: https://social.msdn.microsoft.com/Forums/en-US/c04a9e6c-9bd0-43b2-80f9-2399242b3f92/microsoft-authenticator-app-gives-8-digit-code-instead-of-required-6-for-azure?forum=ApplicationInsights#:~:text=You%20should%20have%20setup%20a,provide%20you%208%20digit%20codes.&text=Two%20step%20verification%20provides%206%20digit%20codes.

    Please let me know if this doesn't work and I can help you further. If this answer helped you, please mark it as "Verified" so other users may reference it.

    Thank you,
    James

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