Azure map request route directions all failing https://atlas.microsoft.com/route/directions/ -> error 500 ?

Philip Foncke 26

{
"error": {
"code": "500 InternalServerError",
"message": "An error occurred while processing the request. Please try again later."
}
}

AshokPeddakotla-MSFT 34,611 Reputation points

2022-02-15T12:06:57.257+00:00

@Philip Foncke In which location your Maps is deployed? Are you still seeing the same behaviour?
Philip Foncke 26 Reputation points

2022-02-15T12:11:42.637+00:00

West Europe
Philip Foncke 26 Reputation points

2022-02-15T12:14:32.18+00:00

Have already tried with another customer - but the same result.
it worked perfectly until this morning.
Adrian Coca 21 Reputation points

2022-02-15T12:40:59.737+00:00

Same problem . Also when accessing sample site.
Philip Foncke 26 Reputation points

2022-02-15T15:03:23.613+00:00

Any idea of time frame for solution? Is very urgent for our customer.
AshokPeddakotla-MSFT 34,611 Reputation points

2022-02-15T15:25:39.33+00:00

@Philip Foncke @AdrianCoca-4253 Apologies for the inconvenience caused. Our team is looking into this issue and update you as earliest.

Appreciate your time and patience.

Accepted answer

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