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facing blue screen of death while running a game.

Manav Kohli 41 Reputation points
2022-02-24T15:56:58.13+00:00

hi..
recently I have started to face a blue screen error saying "unexpected kernel mode trap" when i try to run a game from steam known as "for honor"..... i have everything such as updating my drivers, updating and even reinstalling windows, running hard disks and ram diagnostic tools(they said both ram and hdd are ok) but nothing worked.... and the weird thing is that i am not facing any error while playing other games...
pls guys help me out... i really want to play that game

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Docs 15,481 Reputation points
    2022-02-25T04:05:17.46+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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  1. Docs 15,481 Reputation points
    2022-02-27T09:08:24.44+00:00

    The workup is in progress.

    If Steam easyanticheat and Nvlddmkm.sys remain uninstalled and there are new BSOD then workup hardware.

    If there are no BSOD then they can be reinstalled one at a time with a 3 day windows to see whether they may or or may not cause BSOD upon reinstallation.

    If you can reinstall both without recurrent BSOD then your set.

    So it's a three day window to evaluate the computer without the two drivers.

    Then it's another three days to test with one driver.

    And then it's an additional three days to test with the second driver.

    In general three days without a BSOD should be sufficient however there are times in which more observation time is needed.

    For any BSOD post a V2 into the newest post.

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