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Unable to connect since MFA is active

Anonymous
2022-03-03T09:43:13.787+00:00

Since we implemented Azure’s MFA, our users have been complaining about several incidents. Especially the fact that the application password (outlook) is asked in a loop even if the voucher has been entered. Can you help me?

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Matthew Browne 21 Reputation points MVP
    2022-03-04T23:46:11.187+00:00

    A Good option would be to use App Passwords

    i have found this to be a simple process when using outlook client on systems

    This will stop the nuisance popups users receive.

    Best Regards
    Matthew Browne MCT
    @AzureGuruMatt

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  2. James Hamil 26,881 Reputation points Microsoft Employee
    2022-03-28T22:04:42.243+00:00

    Hi @Anonymous , without seeing your environment or any custom policies it's hard for me to pinpoint the issue. However I do agree that using App Passwords could help remedy this in the meantime. Please let me know what your setup is like and I can help you further.

    Best,
    James

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