Use Microsoft graph api from custom tab to get information on incoming calls realtime

Question

I have created and uploaded a custom tab app in teams desktop app. Can I use Microsoft graph api to get details on incoming call realtime for the logged in user?

Can i create a subscription to listen to incoming calls realtime?

Thanks
Arun

Answer 1

Hi @Arun A

Hope you are doing well.

Currently there is no such way to receive calls in real time using Graph API as of now.
As a alternative you can use webhook to receive notifications by creating subscription for incoming call.

The problem with the webhook is the notifications of incoming calls has a high latency so the received data is not in realtime.

Since this feature/functionality is presently not available, you can submit a feature request idea using this support link , which will be monitored by Microsoft team and make the enhancements to Microsoft Graph APIs. I will also upvote for you.

You can also track new features/changes in Graph API Using the below Documentation.

• What's New
• Change Log

Hope this helps.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have further questions about this answer, please click "Comment".

Answer 2

There is no such alternative to receive calls in real time using Graph API as of now.
However,Using webhooks and the MS Graph Subscription API, you can receive a continuous feed of call records as they are created.

Thanks,

Prasad Das

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