Cannot Delete AAD B2C directory nor can I link existing subscription to this AAD B2C tenant

FabianK 21 Reputation points


I have a problem with AAD B2C. I created a new AAD B2C tenant from my default azure directory. After switching to that directory, I tried to create to link my existing subscription to that directory, but when clicking on "Create", I am forwarded to the main page of azure with options for creating an account an so on. Hence, I tried to delete that AAD B2C directory since it is obviously not working, but it won't let me delete it. It says that I have to delete all identity providers, user flows... and so on but I have done so already.

Any ideas?

Best regards,


Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. AmanpreetSingh-MSFT 56,336 Reputation points

    Hi @FabianK • Thank you for reaching out.

    I understood that you are navigating to Azure Portal > Create a resource > Azure Active Directory B2C > Create new B2C tenant or Link existing tenant to my subscription after switching to the B2C tenant.

    The only problem I see here is that you are doing these steps after switching to the B2C directory whereas, these steps need to be done from the standard Azure AD tenant that has a subscription linked to it and the subscription can be seen under the subscription blade.

    You cannot perform these steps from the B2C tenant because the way subscription is associated with the B2C directory is different than standard Azure AD. In the case of Azure AD B2C, the subscription is linked to the B2C service, not to the entire B2C tenant. So, in B2C, a subscription can only be used for Support, Billing, and to use Custom Policies but not to create new resources. So, you don't need to delete the B2C directory as this is expected behavior. You can continue to use the same directory without creating a new one.

    Feel free to tag me in your reply if you still face any issues or if you have any further questions regarding this issue.


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