Outlook 365 rule conflict with MS Teams

Sameh Khalil 1

I am using MS Outlook 365 and MS Team. I have a rule in outlook that runs a VB Macro upon receiving an email from a specific email address and words in the subject. I noticed that whenever I use MS Teams for meetings the Outlook Rule stops and does not work. Any idea why is this happening.

I asked this question at the MS Outlook room and I received the following response

According to your description, the issue of your concern that your Outlook's rule has a conflict with your Teams.

Since the rules that you've set relates to run a VB Macro when receiving an email with specific conditions, we would like refer you to the MS experts team to give you further help - office-outlook-itpro which they are indicating into this issue with rich experience.

Thanks for your time and your understanding would be highly appreciated.

Kind Regards,

Zed

ChristyZhang-MSFT 22,336 Reputation points Microsoft Vendor

2022-03-25T05:28:01.887+00:00

Hi @Sameh Khalil ,

Welcome to our forum!

Does this issue occur with other users around you?

As I know, when we start a meeting in Teams, the rules running in Outlook would not be affected. And I didn't find an official explanation of the situation either.

Does the macro in the rule you mentioned involve team meeting or other team related content?
And can other rules run successfully in Outlook?

In order to further confirm if the issue is related to the rule itself, it's suggested that you could change the macro and create an another rule to test and check if the rule can run successfully in Outlook.
ChristyZhang-MSFT 22,336 Reputation points Microsoft Vendor

2022-03-29T06:48:45.467+00:00

Hi @Sameh Khalil ,

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.

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Outlook 365 rule conflict with MS Teams