reset and unblock MFA in Azure Active Directory

Gurudas 886 Reputation points
2022-03-25T09:51:02.833+00:00

Hello all,

Hope you are doing great!

I would like to understand process to unblock and reset MFA - Multi Factor Authentication in Azure Active Directory

Example: I have azure ad account John.dave@Company portal .com that require MFA reset and unblock.

Please provide technical KB article to understand this process.

Thank you in advance :)

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. AmanpreetSingh-MSFT 56,441 Reputation points
    2022-03-25T10:47:45.063+00:00

    Hi @GurudasSatardekar • Thank you for reaching out.

    I have provided the steps below to reset and unblock MFA in Azure Active Directory via Azure Portal and PowerShell.

    Using Azure Portal:

    • Sign in to the Azure portal with the tenant Global Administrator account.
    • Navigate to Azure Active Directory > Users > All users > Choose the user you wish to perform an action on > select Authentication methods > Require Re-register MFA.
    • Once this is done, the next time the user signs in, he/she will be requested to set up a new MFA authentication method.

    Note: The user's currently registered authentication methods aren't deleted when an admin requires re-registration for MFA. After a user re-registers for MFA, we recommend they review their security info and delete any previously registered authentication methods that are no longer usable.

    Using PowerShell:

    • Install the MSOnline PowerShell module.
    • Run Connect-MSOLService and sign in with the Global Administrator account.
    • Run Set-MsolUser -UserPrincipalName John.dave@contoso.com -StrongAuthenticationMethods @() cmdlet to reset the MFA registration information.

    Read More: Manage user authentication methods for Azure AD Multi-Factor Authentication

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