Images not populating in HTML email mail merge from Word to Outlook

Tracy Furr 21 Reputation points
2022-03-25T14:12:21.117+00:00

I just moved to the newer version of Outlook for Mac v 16.59. Now when I mail merge to an html email the images are not embedded in the email they are coming as attachments. It worked prior to this update. Will this be fixed soon? Besides rolling back to an earlier version of Outlook is there a fix for this now?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,988 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
903 questions
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Accepted answer
  1. Faery Fu-MSFT 17,806 Reputation points Microsoft Vendor
    2022-03-28T06:57:26.73+00:00

    Hi @Tracy Furr ,

    According to my search, this issue may due to the "New Outlook".

    To work around it, it is recommended you rervert it to the old version via Help > Revert to legacy Outlook

    187403-revert.jpg

    Besides, many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.
    I’ve tried submitted this feature request in forum. What I can do for you at present is to submit a suggestion for you, and you can also make a suggestion via this link.


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  1. Tracy Furr 21 Reputation points
    2022-03-28T12:06:43.567+00:00

    Thank you. I have added it.

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  2. Ashu Goldstone 1 Reputation point
    2022-04-01T08:15:55.553+00:00

    How to do it in windows 11 pc I am using 2013 office 365 I want to revert to previous versions.

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