Images not populating in HTML email mail merge from Word to Outlook

Question

I just moved to the newer version of Outlook for Mac v 16.59. Now when I mail merge to an html email the images are not embedded in the email they are coming as attachments. It worked prior to this update. Will this be fixed soon? Besides rolling back to an earlier version of Outlook is there a fix for this now?

Answer 1

Hi @Tracy Furr ,

According to my search, this issue may due to the "New Outlook".

To work around it, it is recommended you rervert it to the old version via Help > Revert to legacy Outlook

Besides, many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.
I’ve tried submitted this feature request in forum. What I can do for you at present is to submit a suggestion for you, and you can also make a suggestion via this link.

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Answer 2

Thank you. I have added it.

Answer 3

How to do it in windows 11 pc I am using 2013 office 365 I want to revert to previous versions.