Unexpected purchase receipt. How to cancel it?

Question

I took class in my college where we should to use Azure. So I registered and created subscription. When I finished this class I unsubscripted. But still there were autho purchased amount money for that subscription even after being unsubscripted. So later I deleted this subscription manually. Why I didn't deleted before? Because I didn't thought that later canceled subscription will purchase money anyway and there was message that it will automatically deleted after cancelation. I want to stop sending bills for that Azure subscription. I write about my issue here bcs I could find information how to connect with Microsoft support.

Answer 1

Hello @Anonymous ,

Welcome to the MS Q&A platform.

This forum queue is for Azure Purview questions. As I understand you've an issue with your billing.

I recommend you to create a billing support ticket which is free of cost. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

If you have questions or need help, create a support request here are the steps to create support case: How to create a support ticket for Azure billing and subscription issues and OR Call to Global Customer Service phone numbers.

Hope this will help. Please let us know if any further queries.

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