Unexpected purchase receipt. How to cancel it?

Flora Kolikyan 1 Reputation point

I took class in my college where we should to use Azure. So I registered and created subscription. When I finished this class I unsubscripted. But still there were autho purchased amount money for that subscription even after being unsubscripted. So later I deleted this subscription manually. Why I didn't deleted before? Because I didn't thought that later canceled subscription will purchase money anyway and there was message that it will automatically deleted after cancelation. I want to stop sending bills for that Azure subscription. I write about my issue here bcs I could find information how to connect with Microsoft support.

Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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  1. PRADEEPCHEEKATLA-MSFT 70,656 Reputation points Microsoft Employee

    Hello @Flora Kolikyan ,

    Welcome to the MS Q&A platform.

    This forum queue is for Azure Purview questions. As I understand you've an issue with your billing.

    I recommend you to create a billing support ticket which is free of cost. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.


    If you have questions or need help, create a support request here are the steps to create support case: How to create a support ticket for Azure billing and subscription issues and OR Call to Global Customer Service phone numbers.

    Hope this will help. Please let us know if any further queries.


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