Cannot Provision User for Azure AD Cloud Sync

PIC Admin 1 Reputation point
2022-04-02T16:13:22.05+00:00

I've been able to follow all instructions and wizards, successfully, but am stuck on this part. Users have existed in local AD for a couple years, but separate from office.com accounts/users. Now I want to sync/match the local AD users with the Azure AD/office.com users. My end goal is to achieve SSO with local AD login, only (hybrid).

I am using my user as an example, first, and am global admin in local AD, Azure AD, etc.

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Carlos Solís Salazar 16,611 Reputation points
    2022-04-05T00:51:53.347+00:00

    Hi @PIC Admin

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    In
    189944-image.png

    Try any of these two possible options:

    1. test the user "localdomain\stevek" - the "localdomain" is your on-premises domain
    2. Test stevek@keyman .onmicrosoft.com

    If it doesn't work, please share the screenshot result.

    Hope this helps,
    Carlos Solís Salazar

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    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

    NOTE: To answer you as quickly as possible, please mention me in your reply.

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  2. PIC Admin 1 Reputation point
    2022-04-05T05:13:39.073+00:00

    @Carlos Solís Salazar ,

    I tried both of your suggestions, with both "localdomain\stevek" and "localdomain.local\stevek" for the first suggestion. The same error message occurs, as before (screen-5.png).

    I am able to log into my organization on a test PC via local AD, then go to office.com in an Edge browser. But when I am in there I basically see an empty account with no apps, etc.

    Is it possible that this is all caused by not having my firewall rules and exceptions set properly?