Mac MS Teams does not share screen selectively by showing windows to share

Question

Mac MS Teams does not share screen selectively by showing windows to share

Dips 21

In my macbook, MS Teams does not share screen selectively by showing windows to share. Earlier it was showing, now it stopped. I have no idea why it stopped? I want to selectively share a PPT or excel at a time.

Hope to hear from you soon.

JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff

2022-04-04T05:04:36.313+00:00

Hi @Dips

Does anyone else have the same problem in your organization?

Have you tried to login Teams web client to check if it could be reproduced?

If there is no issue in Teams web client. please try to follow these steps to clear your client cache file to see if it can be fixed:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-teams-cache-in-macos
JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff

2022-04-07T16:56:48.47+00:00

@Dips

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
Dips 21 Reputation points

2022-04-08T02:42:15.783+00:00
@JimmyYang-MSFT ,

I tried using Teams web and it asks me to change privacy settings to allow screen recording by chrome, which is already set. Not sure why it shows me this message? 2. I have cleaned cache and its strange that sometimes I am able to see windows and sometimes not.
JP 81 Reputation points

2022-04-08T13:54:08.77+00:00

I discovered a solution that now allows me to share documents on screen through Teams on a Mac. Once you've set up all the necessary permissions, the Teams meeting screen needs to NOT be in full-screen mode. If it is, when I try to share another window, none are available to select. If I take the meeting out of full-screen mode, then when I select share screen again, my other document windows are all available to choose from. No idea why this is the way it is, but hopefully this solution will help others.

Accepted answer

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JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff

2022-04-04T05:04:36.313+00:00

Hi @Dips

Does anyone else have the same problem in your organization?

Have you tried to login Teams web client to check if it could be reproduced?

If there is no issue in Teams web client. please try to follow these steps to clear your client cache file to see if it can be fixed:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-teams-cache-in-macos
JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff

2022-04-07T16:56:48.47+00:00

@Dips

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
Dips 21 Reputation points

2022-04-08T02:42:15.783+00:00

@JimmyYang-MSFT ,

I tried using Teams web and it asks me to change privacy settings to allow screen recording by chrome, which is already set. Not sure why it shows me this message? 2. I have cleaned cache and its strange that sometimes I am able to see windows and sometimes not.
JP 81 Reputation points

2022-04-08T13:54:08.77+00:00

I discovered a solution that now allows me to share documents on screen through Teams on a Mac. Once you've set up all the necessary permissions, the Teams meeting screen needs to NOT be in full-screen mode. If it is, when I try to share another window, none are available to select. If I take the meeting out of full-screen mode, then when I select share screen again, my other document windows are all available to choose from. No idea why this is the way it is, but hopefully this solution will help others.

Answer 1

JP 81

I discovered a solution that now allows me to share documents on screen through Teams on a Mac. Once you've set up all the necessary permissions, the Teams meeting screen needs to NOT be in full-screen mode. If it is, when I try to share another window, none are available to select. If I take the meeting out of full-screen mode, then when I select share screen again, my other document windows are all available to choose from. No idea why this is the way it is, but hopefully this solution will help others.

Dips 21 Reputation points

2022-04-11T04:30:35.82+00:00

Thanks @JP , it solved my problem. Much appreciated.
JP 81 Reputation points

2022-04-11T10:31:32.577+00:00

@Dips So glad my solution worked for you. I was going crazy for months trying to figure it out.
TShine 1 Reputation point

2022-08-05T17:48:55.977+00:00

After much frustration...... Thank you! This was driving me crazy. I'm good to go now. Much appreciative.

Answer 2

Hello great question thank you.

I'm Dani. I am new here and I am happy to share an observation to consider. If I was presented with a need to get to the root of it, access is the key. If I am unable to attain access I'm typically asking permission or giving a heads up to my Lead for credentials ahead of time so I am not punching keystrokes in repeatedly like I'm fishing around for something and get locked out.

In a case where Team Viewer needs to be launched for a problem tag especially when this is for IT, as long as license isn't expired check it off sit back launch Team Viewer and IT will run a check after you introduce yourself and your firm problem tag number and the same question you have here, and I learned the more false keystrokes I tap on the deeper the system locks up you will need credentials perhaps again.

When in doubt get in touch with IT. I've had the opportunity to work with Team Viewer on my side of the screen while watching the branches of the tree unfold. It is like catching a glimpse of a shooting star. Please know everything will be ok these times must take patience and understanding. Send feedback to thank IT and get back to where you left off and know you did a great job.

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Mac MS Teams does not share screen selectively by showing windows to share

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