Can't add shared contact to outlook client the user already has owner permission on contact folder

Robert Taylor 1 Reputation point
2022-04-13T18:01:42.747+00:00

Hi, We have a shared mailbox and populated it's default contact folder with contacts. We gave 2 users owner permissions on the contact folder. When these 2 user try and add the shared contact folder to their outlook client, they get message "You do no have permission to view this contacts folder. Do you want to ask "MB owner" to share their contacts folder with you"? I have tried converting shared MB to regular MB and have the same issue. If I give the user full access to the shared/regular mailbox they can add the shared contact folder, but we just want them to have access to the contacts folder. I have tried this make the mailbox that store the shared contact an o365 only mailbox (regular and shared) and hybrid mailbox (shared and regular), but nothing works. The users that need to add the shared contact are hybrid users (AD/Exchange) and their mailbox is in o365.

Any ideas?
Thanks

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,004 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,440 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Vasil Michev 98,681 Reputation points MVP
    2022-04-13T18:35:24.123+00:00
    0 comments No comments