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Hi,
I am encountering an error on the Azure VM showing virtual machine agent status is not ready.
This cause the installed extension to be unavailable.
Which I am not able to remote into the VM, the azure backup is unable to run and unable to run command through the Azure portal.
I have tried restarting the VM, re-deploying the VM but none of these steps work.
Would appreciate help on how to resolve this error?
Thank you,
Hi anonymous user
Can you let me know the which OS version is using?
It is Windows Server 2016 Datacenter.
Hi,
I manage to resolve the error by restoring the VM backup.
Restarting the VM does not help with the error.
I am not able to run powershell, command or remote into the VM.
Hello anonymous user,
Thank you for updating the resolution you have used. Just adding a couple of suggestions to follow incase this issue reoccurs.
The first issue here is to be able to login to VM inorder to debug the agen no running issue.
To fix the login issue, please follow When agent is no running, you need to follow the steps from https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-rdp-connection
After you get the access to the VM, you can proceed to fix the guest agent issue.
To fix the guest agent issue, you can just reinstall the guest agent by following the steps from https://learn.microsoft.com/en-us/azure/virtual-machines/extensions/agent-windows#install-the-vm-agent.
Hope this helps.
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Hi anonymous user
The first thing to do would be to make sure that the agent is present in the VM and autoupdate works.
Have you already followed the docs on troubleshooting vm agent not ready issues?
Windows: https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows-azure-guest-agent#troubleshooting-vm-agent-that-is-in-not-ready-status
Linux: https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/linux-azure-guest-agent#troubleshoot-a-not-ready-status
I hope this helps!
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Hi @LuisRodriguez6128
The agent is present in the VM but the status is not ready and the autoupdate is working because the agent is not running.
Yes, I have run through the docs on troubleshooting but I am not able to those steps.
This is because the agent is not running. I am not able to run command or remote into the VM.
Due to the urgency, I resolved the error by restoring the VM backup.
Thank you for the reply.
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Hi, I have the same issue, I solved it by going into terminal using Azure Serial Console (First time would need to create the Account Storage general purpose v1). For my case, I found the error message is "/dev/sda1: UNEXPECTED INCONSISTENCY". I need to run "fsck /dev/sda1 -y" to fix the disk. To fix the error, I follow this tutorial https://ostechnix.com/how-to-fix-busybox-initramfs-error-on-ubuntu/. Hope it would help some of you.