Teams and issues with sharing screens

BmoreOs 136 Reputation points

This is the 3rd or 4th time this happened where multiple people in a Teams meeting cannot see someone sharing their screen. It was only some users. The person sharing then stopped sharing and started the share again and they could see it. What would cause this and how can we prevent this from happening?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 38,576 Reputation points Microsoft Vendor

    Hi @BmoreOs

    Does this issue persist all the time?

    Do you have the same problem in your organization?

    To exclude the client issue, it firstly recommends you try to clear Teams client cache file and restart it by following these article's steps:

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