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SharmaMansi-8325 avatar image
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SharmaMansi-8325 asked ChristyZhang-MSFT commented

Outlook issue

Hi
I am not able to send or generate meeting link invite (teams meeting) via outlook. There is usually a 3rd option on top from left stating "Teams Meeting", which i used to generate link. Now I am not able to see it. Kindly Help![196872-screenshot-5.png




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1 Answer

ChristyZhang-MSFT avatar image
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ChristyZhang-MSFT answered ChristyZhang-MSFT commented

Hi @SharmaMansi-8325 ,

Welcome to our forum!

What do you mean about "generat"?
And do you mean that you can't send all emails or some specific emails?
On the other hand, does this issue occur recently? If so, have you done any specific operations before that?

In order to further confirm if your issue is related to Outlook client, please try to log in to web mail and do the same test to check if the issue still exists.

If everything is ok on web mail, what's the version of your Outlook? (File > Office Account > About Outlook). Please make sure you have upgraded your Outlook to the latest version.

In terms of Outlook client, it's suggested that you could try to use the Microsoft Support and Recovery Assistant to check if there're any problems, which works by running tests to figure out what's wrong and offers the best solution for the identified problem.

In addition, as I know, there are many factors that make outlook unable to send mail, such as outlook disconnection, unstable network connection, blocking of antivirus programs, damage of outlook profile, etc. Please refer to the official documents and follow the steps to troubleshoot: I can't send or receive messages in Outlook.

Hope the above help!


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Hi @SharmaMansi-8325 ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.

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