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Authenticator asking to register device

Pamela Boitel 11 Reputation points
2022-05-11T23:41:30.673+00:00

I use Authenticator for my organization and it recently started asking me to register device when trying to log in, on the account details indicates the device is registered but it still asks me to do it when I try to log in to outlook or Teams, if I click on “register” it just spins around and never loads anything else.

Microsoft Security Microsoft Authenticator

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  1. Olga Os - MSFT 5,951 Reputation points Microsoft Employee
    2022-09-09T18:36:49.367+00:00

    Hello @Pamela Boitel ,

    Welcome to the MS Q&A forum.

    I suspect this issue was already resolved based on the how long ago it was posted.

    I am providing below the list of troubleshooting steps which could help in the similar situation if someone else will experience the same problem:

    Sincerely,
    Olga O

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