Cumulative Update for Windows 11 for x64-based Systems (KB5013943) Install error - 0x8007371b

Riwaj Thakuri 36 Reputation points
2022-05-12T04:50:47.32+00:00

Currently, I am facing a problem with the windows 11 update, the latest cumulative update (KB5013943) it reaching 100% installed, and then the update process fails as per the Install error - 0x8007371b I have tried to fix it with windows update troubleshooter, dism and sys checks as admin but still it doesn't help.
Troubleshoot report
WaaSMedicService
Issue found by:DynamicProtectionPlugin

InformationalIsPostback_RC_PendingUpdates
IsPostback: True

InformationalService Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

InformationalService Status
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Sys check says nothing is corrupted and all files are ok. Is this issue related with vredist c++ 2008 missing and if so I cant download vredist c++ 2008 as per:

Error 1935. An error occurred during the installation of assembly
'Microsoft,VC90.ALT, version="9.0.30729.6161", Please refer to
Help and Support for more information, HRESULT: 0x80070005,

Additional Info: I did remember uninstalling certain vredist c++ applications not knowing what trouble it would cause and I forgot which ones are the one that I deleted. It didn't even occur to me that I should reinstall those programs back, until, when i tried to install msi afterburner and the application wouldn't open naming the error as a side by side configuration is incorrect, then I watched some yt videos which pointed to me towards the registry editor and recommended that i alter some registry data in x86_policy.9.0 and i did ...... and it didn't work while in the pursuit of trying to see what is wrong with the application i stumbled upon that the reason might be because of a missing vredist c++ 2008 . And when i tried to install it back it wouldn't install as per the error mentioned above.

Please help me.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,279 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,408 questions
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Accepted answer
  1. Limitless Technology 39,426 Reputation points
    2022-05-17T08:29:46.97+00:00

    Hi there,

    0x8007371b error is likely the result of a missing or damaged Windows Update file.It seems you have uninstalled certain windows applications and the best way to sort this is to restore the PC to the date when you made these changes.

    Recovery options in Windows https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

    The below thread discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-correct-and-install-kb3081452-error/1c9020e6-3e4c-4fa2-8381-c7f883921bac


    --If the reply is helpful, please Upvote and Accept it as an answer--

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5 additional answers

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  1. Peter Groft 96 Reputation points
    2022-07-06T09:37:23.103+00:00

    Run the Windows Update Troubleshooter

    • Click on the Start button and then click on Settings.
    • On the Settings dashboard, click on Update & Security.
    • On the navigation bar on the left, click Troubleshoot.
    • Under Troubleshoot, click on Additional troubleshooters.
    • Now, click on Windows Update > Run the troubleshooter
    • The troubleshooter will automatically detect problems and fix them.

    Clear the Windows Update Cache

    • Press Win + R to launch the Run application.
    • Type services.msc in the text box and hit Enter.
    • In the Services menu, look for Windows Update.
    • Right-click on Windows Update, and click Stop.
    • Minimize the Services window.
    • Now, press Win + E to open the File Explorer.
    • In the address bar, type C:\Windows\SoftwareDistribution\Download and press Enter.
    • Delete all the contents of this folder.
    • Now, switch back to the Services window.
    • Right-click on the Windows Update service and select Start.
    • Close the Services window.

    Greetings,
    Peter

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