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TonyMu-4025 asked JimmyYang-MSFT commented

Outlook 2016 Insert Teams Shecdules error

Hi Guys
Outlook 2016 added teams appointment error, The user account in Outlook and Teams do not match. Please make sure you are signed in to both application with the same user name and privileges, The problem occurred on May 11,Similar to these questions links:https://answers.microsoft.com/en-us/msteams/forum/all/the-user-account-in-outlook-and-teams-do-not-match/096e126f-369e-4b11-acca-849edb2464f1 https://techcommunity.microsoft.com/t5/microsoft-teams/bug-makes-teams-unusable-for-me/m-p/3360682 https://docs.microsoft.com/en-us/answers/questions/845220/teams-schedule-in-outlook-error.html

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Hi @TonyMu-4025

The error message could be caused by the feature flag that controls account comparison behavior called EnableTeamsAccountComparison is true. When the value is true, it will do account comparison check. But there is no official document talking about it now. If the official document published, we will share it with you.

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@TonyMu-4025

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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Many Windows and Office patches have been updated to solve the problem, but I am not sure which one is the problem. Could you help me locate the patch that caused the problem?

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