question

TylerLachaussie-6312 avatar image
0 Votes"
TylerLachaussie-6312 asked XuyanDingMSFT-4872 answered

sharepoint migration error 0x01710009

I just started getting this error when migrating a simple sharepoint list item. I cannot find any information on what might be a solution. Any ideas?

The microsoft documentation is fairly vague below in what it says. I've tried it several times, to new lists, different lists, different sites. It doesn't seem to matter.

0x01710009 A failure occurred due to job end failures; some items failed in the package. Restart migration.

0x01710009 Errors or timeout for Server Processing the file: Not all the items in the package have been migrated.

I'm moving from sharepoint 2010 on prem to sharepoint online using the sharepoint migration utility. What adjustments can I make to have this work more reliably? Is there a timeout setting on my on prem sharepoint server that I need to adjust?

office-sharepoint-server-administrationoffice-sharepoint-server-development
· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

This is a quick note to let you know that we are performing research on this issue.

0 Votes 0 ·

"https://blank/Quotes/Lists/Quotes/14085_.000","https://blank2/sites/engineering/quotes4/Lists/Quotes/14085_.000","14085_.000",".000","0","Item","Failed","SERVER FAILURE","Errors or timeout for Server Processing the file:Fail to lookup folder name. The item may exist in other list or site in the same site collection. Or the item is in the recycle bin","0x01710004","ff152de5-b180-4959-84cc-32ab28948d70","ff152de5-b180-4959-84cc-32ab28948d70","225","ce1137ea-78d4-4d8e-9626-ec4d3efa899b","1","cfeec0c3-090c-4360-9c7b-681f2a8ae73b","server","Item does not exist. It may have been deleted by another user."

I'm occassionally getting a different error now also

0 Votes 0 ·

as well as this

The task was stopped because of unexpected internal error. The task can be resumed by clicking the task continuing button. If you encounter this error repeatedly, please report the issue to Microsoft. (ErrorCode: 0x0207000A

0 Votes 0 ·
XuyanDingMSFT-4872 avatar image
0 Votes"
XuyanDingMSFT-4872 answered

Hi @TylerLachaussie-6312,

I'm glad to hear you solve the problem ,if you have any issue about SharePoint, you are welcome to raise a ticket in this forum.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.". and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

Issue Symptom:

I'm moving from sharepoint 2010 on prem to sharepoint online using the sharepoint migration utility. I just started getting this error when migrating a simple sharepoint list item.

0x01710009 A failure occurred due to job end failures; some items failed in the package. Restart migration.

0x01710009 Errors or timeout for Server Processing the file: Not all the items in the package have been migrated.

Solution:
Based on TylerLachaussie-6312's answer:

Migrate the same list to multiple sites as a test in the same site collection. Once the extra list is removed and removed from the recycle bin the migration completed.

Current status:
Eventually, migration is complete.

You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community member's to see the useful information when reading this thread. Thanks for your understanding!


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

sadomovalex avatar image
0 Votes"
sadomovalex answered

does 2010 on-prem server allows internet connections? Can it be blocked e.g. by firewall there?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TylerLachaussie-6312 avatar image
0 Votes"
TylerLachaussie-6312 answered TylerLachaussie-6312 commented

It worked once, now it won't work. If I attempt to migrate to a new site, the structure is migrated, but none of the list items are migrated. Only the list fields, types ect are migrated. I don't think its a connection issue.

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

did I understand correctly that by "sharepoint migration utility" you mean SharePoint Migration Tool?


0 Votes 0 ·

Yes. Thats correct.

0 Votes 0 ·
XuyanDingMSFT-4872 avatar image
0 Votes"
XuyanDingMSFT-4872 answered

Hi @TylerLachaussie-6312,

For SPMT, here are the Failure summary report and Item Failure report in the migration report, which can help you see which files have problems. The complete migration record can be viewed in the migration log.
You can try to view and share the complete migration log error report of the item in question. If errors are reported in different locations and sites, will you please categorize the error reports based on each migration you made with the specific migration settings (like location and other settings)? It will be great help for troubleshooting if we can make the scope clear. Once the scope has been determined, the error-reporting file or item can be found from the relevant reports and settings. Then take out the file that reported the error first and try to migrate again.
The specific migration report and log path can be jumped by clicking on the Migration details or View reports.
203583-screenshot-2022-05-18-175011.png
203527-screenshot-2022-05-18-175343.png



If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TylerLachaussie-6312 avatar image
0 Votes"
TylerLachaussie-6312 answered TylerLachaussie-6312 edited

I believe I found the solution. I was migrating the same list to multiple sites as a test within the same site collection. Once the extra lists were deleted and removed from the recycle bin the migration completed.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.