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I have two Endpoint Configuration Manager deployments with version 2202.
In the first one, the Hardware Inventory report contains the element UPGRADE_EXPERIENCE_INDICATORS which evaluates Windows 11 readiness parameters. I recently upgraded the 2nd one, but in the inventory of the machines I don't see this element. I don't remember doing anything special for it to be available in the first deployment. I need it to create a query-based collection to include machines that are capable of running Windows 11. What can be the reason of this item missing in the Hardware inventory?
The class is missing in all devices that I checked. Even after running a Hardware inventory, it does not appear. I checked the deployed Client Settings and the setting is selected:
Hi, @Yordan Yordanov
Thank you for posting in Microsoft Q&A forum.
The class SMS_UpgradeExperienceIndicators is under the namespace Root\cimv2\sms. We may double check it.
And after running a hardware inventory, we may check the InventoryAgent.log to see if we can see the class.
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Hello.
I don't see this class in the log file. However I was not able to verify it in the interface shown in the first screenshot. Which tool are you using to display this information?
Hi, @Yordan Yordanov
The tool is WMI explorer, we can also use the built-in WMI tester without downloading WMI explorer.
Type "wbemtest" in CMD, click "connect", type the namespace "Root\cimv2\sms", connect.
Then click Enum Classes, click "OK", check if you have the class SMS_UpgradeExperienceIndicators.
Thanks for sharing this. I see that the class is available:
I also checked InventoryAgent.log on a workstation and found out that in the last Hardware scan the class was included in the scan:
However when I start Resource Explorer to see the results of the Hardware inventory, it does not appear - it should be right below TPM Status:
Is there anything else that needs to be done?
Hi, @Yordan Yordanov
Do you have the registry key CompatMarkers on this client? The Windows 11 Upgrade Readiness Report is based on these registry entries
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\CompatMarkers
If the client do not have the key, no data will be collected.
Yes, it is present in the Registry:
But you do not have any sub-folders under CompatMarkers, I believe there should be some sub-folders under CompatMarkers on the resource that you get with sherry's SQL query.
Is it one device or all devices? have you looked at the client setting to confirm that the data is being collected?
just curious, "what if" you were to do a "full hardware inventory" on that specific device? (there are multiple scripts or tools for invoking a full hardware inventory, I'm not going to list them here)
Force a full HW inventory and track the details back to the db. https://www.recastsoftware.com/resources/updated-troubleshoot-configmgr-hardware-inventory-issues/