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66304432 asked KaelYao-MSFT answered

USER ACCOUNT PROFILE ON TEAMS MEETING

Hello Teams Community


Please i need your help on this issue.


User profile modified on Admin center does not propagate on MS Teams meeting app


we are trying to modify an account profile for a new staff which was previously used by an old staff of your company for business continuity.
 
But after making the change it doesn't propagate on the Teams desktop Client. 

office-teams-windows-itpro
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1 Answer

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KaelYao-MSFT answered

Hi @66304432

According to this link: User information isn't updated in Microsoft Teams
It is be the expected behavior.

You may need to wait some time for the information to be updated.

For Teams clients, please also try cleaning the local cache: Clear the Teams client cache


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