Thank you
Cant Install Microsoft Teams
So I upgraded to Windows 11 and was trying to get the chat feature on the taskbar to work. It kept saying "We ran into an issue..." So I tried uninstalling Teams and reinstalling it. When I try to reinstall I am getting an error that says "Installation has failed: There was an error while installing the application. Check the setup log for more information and contact the author."
I am not real good at knowing what to look for in the Setup Log so if anyone could help me out maybe I could send it to be looked at. I am pretty sure there is some type of registry error going on that I do not know how to fix.
I have tried to import previous registry saves but the PC is not allowing me to for some reason. I have checked all security measures for the registry ownership and the folders where the registry saves are located but still no luck.
Windows for business | Windows Client for IT Pros | User experience | Other
Microsoft Teams | Microsoft Teams for business | Other
5 answers
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T. Kujala 8,766 Reputation points
2022-05-27T16:09:45.76+00:00 Hi @SpitFire ,
You could also clear Teams cache.
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
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T. Kujala 8,766 Reputation points
2022-05-27T16:48:09.387+00:00 You can try this by using the Registry Editor.
Start --> Run --> regedit.exe
HKEY_CURRENT_USER\Software\Microsoft\Office\Teams
Create a new String Value. Name the new file as ‘PreventInstallationFromMsi’ and set the Value data to 1.
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S.Sengupta 24,636 Reputation points MVP
2022-06-02T08:20:22.107+00:00 Kindly go through the following Microsoft reference:
Troubleshoot Microsoft Teams installation and update issues on Windows
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Dalia Salem Attia Abdulla 46 Reputation points
2022-06-10T10:49:44.83+00:00 Install it from your official account in office 365