1,544 questions
Hi @Loc Nguyen ,
Probably, the easiest way is to use a USB Bluetooth adapter.
You could try do the steps provided by the link below for troubleshooting.
Windows 10 and Bluetooth Adapter
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Loc Nguyen
1
Reputation point
So I've been trying to upgrade to Windows 10 from Windows 8.1. I'm using the media installer, which works fine until it prepares the update, and says "Realtek Bluetooth
Your PC has a driver or service that isn't ready for this version of Windows 10.". I tried the article that I was linked to, and it said that I needed to update my Realtek drivers to 1.5.1012 or above; the problem with this is that I couldn't find any. I did try the ones linked to me in the article, following the steps in the article, however, when I tried to replace my old ones with them, Windows just ignored it and said that the best ones were already installed. In a moment of desperation, I just deleted the Realtek Bluetooth Driver, and now I have no Bluetooth, I can't see it in the System Tray or Device Manager, it was like I never had Bluetooth at all. So I tried updating to WIndows 10 again, but the same problem occurred, even though I ostensibly have no Bluetooth. Could this problem easily be resolved by getting a USB Bluetooth adapter that uses something other than Realtek drivers, and is newer? Or does the Realtek driver have to be resolved even with the new USB Bluetooth adapter?
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3 answers
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T. Kujala 8,766 Reputation points2022-06-04T05:23:08.48+00:00 -
Loc Nguyen 1 Reputation point
2022-06-04T21:16:51.58+00:00 My main concern with this is that the Bluetooth adapter won't work and that I'd still need to update the Realtek Bluetooth radio, is this false?
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Loc Nguyen 1 Reputation point
2022-06-04T21:23:14.647+00:00 (Won't work as in won't work as a suitable way to bypass the issue, not that it won't work in providing it's functions)
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Loc Nguyen 1 Reputation point
2022-06-05T07:49:14.827+00:00 This problem has been solved via usage of these two links: (https://learn.microsoft.com/en-us/answers/questions/602862/windows-10-upgrade-error-from-windows-781.html), (https://superuser.com/questions/1502848/cannot-update-win-10-to-v1909-realtek-bluetooth-driver-has-to-be-updated), the only problem I have know is the still broken Bluetooth, although it does appear now. The Bluetooth is a pretty easy fix.
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Loc Nguyen 1 Reputation point
2022-06-07T21:05:05.26+00:00 Bluetooth works perfectly fine, (I just wasn't accustomed to the Windows 10 Bluetooth system) everything has been solved.
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Limitless Technology 39,926 Reputation points2022-06-07T07:45:20.483+00:00 Hello LocNguyen,
In this case, you may need to proceed with a manual installation of the driver, since the system may not be able to patch the Windows 10 updated driver over the old one (valid for 8.1) and now that the driver is uninstalled, Windows may not find a driver that outdate in the database to refresh it.
Please try the next steps from the official article (bear in mind that the file name may differ as new versions have different filenames):
https://support.microsoft.com/en-us/topic/updating-to-a-new-version-of-windows-10-on-devices-with-some-driver-versions-for-realtek-bluetooth-radios-059c426a-755f-b88c-5c34-e0d1ecccf9c1
--If the reply is helpful, please Upvote and Accept as answer--