Can't log into O365 accounting using Outlook - continues to prompt for password

al_baker2 1 Reputation point

I have Outlook from O365, and I recently uninstalled GPG after which I cannot login to my account. It continues to prompt me for a password and won't download or send any messages. I've attempted the repair and even a reinstallation, but these don't help. I have another laptop that didn't have GPG on it, and it works fine. I've confirmed that I can log into the O365 website on the machine on which Outlook doesn't work, and the website works fine. I've tried the following:

1) repair / reinstall Office
2) Remove credentials from credential manager
3) Use app password

I'm stumped, so if someone can offer a suggestion, I'd really appreciate it. Thanks

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. al_baker2 1 Reputation point

    I believe it's working now. I decided to disable 2FA, and it logged in just fine. I logged out of Outlook, re-enabled 2FA, opened Outlook back up, and everything seems to be working just fine.