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Suddenly today, on my MacBook and iPhone, the Outlook apps will no longer sync to Gmail (they sync just fine to my Exchange email & calendar). The gmail account is live - I can get to it from Safari and it's working fine. But the Outlook app today said it needed to open my Gmail account to be able to access data, and it gave me this Code 500 INTERNAL SERVER ERROR message. And I waited hours for online support chat to work, but nobody was only at Microsoft apparently (?). Tried deleting the gmail account on the iPhone and on the Mac within the Outlook apps, but it won't let me add it back on either device-- the same silly server error.
Hi @James Wyatt
As this issue is realted to Outlook, I would add its tag.
Thanks for your understandings.
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Hi @James Wyatt ,
Welcome to our forum!
Considering they sync just fine to your Exchange email & calendar, it seems that the issue is related to your Gmail account. In order to further confirm the issue, please try to add you Gmail account in other email app, such as Mail, to check if there're any differences.
If the issue is still exists in Mail, I'm afraid you need to contact the support of Gmail for more professional suggestions.
Hi @James Wyatt ,
According to my research, the issue is caused by outlook for mobile App and now is fixed.
Here’s more details about the issue: https://portal.office.com/servicestatus
Please check if the issue is fixed with your Gmail in Outlook for iPhone. If the issue still exist, please re-add your Gmail account.
Hope to help you!
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Hi @James Wyatt ,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.