POWERPOINT crashing

Mark Lerwill (Student) 1 Reputation point
2022-06-25T07:16:29.467+00:00

Hi,

I am trying to record a PowerPoint presentation on the slideshow, but it keeps crashing after 10 seconds or so.

Please help

Regards

Mark

Microsoft 365 and Office | PowerPoint | For business | Windows
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7 answers

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  1. Ceasar Chen_MSFT 4,481 Reputation points
    2022-06-27T06:49:05.403+00:00

    Hi, @Mark Lerwill (Student)

    1. Disable all add-ins in Files - Options - Add-ins.
    2. Turn off the antivirus software.
    3. Clean up background apps.
    4. Roll back the version of Office, which requires you to download the Office Deployment Tool and select the old version of Office in the web version of Office Customization Tool.

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  2. Mark Lerwill (Student) 1 Reputation point
    2022-06-27T07:36:05.783+00:00

    Thank you so much. I will try that

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