Azure Logic App : Gmail Connector "Reply to email (V2)" Action is Creating a different Thread

Ashish Panjwani 6 Reputation points
2022-07-12T15:02:07.947+00:00

When using Azure Logic App : Gmail Connector, "When a new email arrives" Trigger, we are receiving Message ID and Thread ID

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But on calling "Reply to email (V2)" Action with Message ID received, it is creating a separate thread with the existing thread data but I am not understanding why it is creating a different thread. Is there any way we can get reply in the same thread, the way it happens with Outlook Connector.

Is there any way I can use Thread Id for replying to the same thread? I am not sure what is the use of Thread ID. Please help me.

Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
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  1. Kamlesh Kumar 3,861 Reputation points
    2022-07-12T15:38:59.62+00:00

    Hi @Ashish Panjwani ,

    Welcome to Microsoft Q&A Platform. Thank you for the question.

    Is there any way I can use Thread Id for replying to the same thread?

    We can use the Message ID only as per the design. And I can't see any option to use the Thread Id instead of Message ID.

    I am not sure what is the use of Thread ID.

    Thread Id is the ID of the thread the message belongs to associated with a specific email message.

    I tried to replicate the issue and I can see using the same message Id I am able to send the reply, Please refer below screenshot.

    219909-image.png

    219983-image.png

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    If this is something different please share your flow so we'll try to replicate it.

    Regards,
    Kamlesh Kumar
    BizTalk Techie

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