Microsoft Q&A moderators

There are two type of moderators on Microsoft Q&A:

  1. Microsoft moderators
  2. Volunteer moderators

Both Microsoft moderators and Volunteer moderators take part in the task of helping to support the community by:

The main differences between Microsoft moderators and Volunteer moderators are:

  • Microsoft moderators are Microsoft employees who are part of a support team or a product group. Most or part of their work is to answer questions or help the community.
  • Volunteer moderators are community members who were active moderators in MSDN and TechNet and want to continue on Microsoft Q&A or active community members in Q&A who are making a positive impact. Some of these moderators are part of the Community Champions Program.

Permissions

Permission type Microsoft moderators Volunteer moderators
Add an image to a tag Screenshot shows a green checkmark. Screenshot shows a red X.
View content in moderation Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Manage content in moderation queue Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Make question sticky Screenshot shows a green checkmark. Screenshot shows a red X.
Suspend user Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Edit tags within a thread Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Edit any content Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Redirect questions Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Close any question Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Delete any content Screenshot shows a green checkmark. Screenshot shows a green checkmark.
View deleted content Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Initiate a private conversation Screenshot shows a green checkmark. Screenshot shows a red X.
Convert answer to comment and vice-versa Screenshot shows a green checkmark. Screenshot shows a green checkmark.
Lock comments on threads Screenshot shows a green checkmark. Screenshot shows a green checkmark.
View revisions Screenshot shows a green checkmark. Screenshot shows a green checkmark.

How to become a Volunteer moderator

Microsoft reserves the right to include other moderators in this program outside the requirements listed above.

Benefits of Volunteer moderators

As a Volunteer moderator, you will see the following benefits as a thank you for your participation:

  • Monthly calls with Microsoft to check-in, adjust guidelines, answer questions, etc. Additionally, there will be guests from different product groups with topics of interest to the moderators.
  • Access to our private Teams channel where all volunteers can chat with each other as well as be in close contact with Microsoft.
  • Recognition. There will be several ways to publicly recognize the volunteers for their amazing contributions.