Windows10 wifi list disappears

Question

The Wi-Fi list cannot be displayed after upgrating my Windows 10 laptop, only Airplane mode was listed.

I checked the wireless network driver in driver manager and it worded fine, and the WLAN device was also working fine.

I tried rebooting, but it didn't work, there was still no Wi-Fi list after rebooting.

Does anyone has such problem?

Answer 1

Hi,

Thanks for posting in Q&A platform.

As KapilArya suggested, you could try to turn off Airplane mode to see if the issue can be resolved. If the issue still existed, I would suggest that you could try the following methods to see if the issue can be resolved.

Option 1

Open Settings and locate to Network and Internet, find Network reset and click it. If the issue still existed, please try the following method.

Option 2

1. Press Win+R to open Run, insert services.msc, click OK to open Services
2. In Services window, locate to WLAN AutoConfig and right click it, select start to enable this service. Then right click WLAN AutoConfig and please update the Startup type to Automatic, click Apply and OK to see if the issue can be resolved.
   

Best Regards,
Sunny Qi

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Answer 2

Sunny Qi, thank you for the detailed explanations. I followed the steps for WLAN, but the answer was: „Windows could not start the WLAN AutoConfig service on Local Computer. Error 1068: The dependency service or group failed to start.” What else can I do?