Hello Everyone, Webemail inbox and sentitems folders disappeared for user.

Ragala 18 86 Reputation points
2022-07-15T02:19:05.487+00:00

Hello Everyone, Webemail inbox and sentitems folders disappeared for user. Can someone please suggest the troubleshooting steps.Thank you .

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
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  1. Dillon Silzer 53,396 Reputation points
    2022-07-15T03:29:24.287+00:00

    Hello @Ragala 18

    You can try recovering deleted items in Outlook Online.

    https://outlook.live.com/mail/0/deleteditems > Recover items deleted from this folder

    220938-image.png

    https://support.microsoft.com/en-us/office/restore-deleted-email-messages-in-outlook-com-cf06ab1b-ae0b-418c-a4d9-4e895f83ed50

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    If this helps please remember to mark as correct answer.

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  1. Ragala 18 86 Reputation points
    2022-07-15T13:21:32.177+00:00

    Sorry, i have tried this but no luck there is no emails on recovery deleted items.

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