Outlook 365 client can not see public folder on exchange 2019 on-premise

Tu Phan 1 Reputation point
2022-07-15T03:49:10.117+00:00

I need to use and share public folder in my company but when I use outlook 365 client (software) to connect to exchange server. It not display the public folder (the user have been had owner/reviewer permission of public folder). So please give me some ideals to fix it.

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
{count} votes

4 answers

Sort by: Most helpful
  1. T. Kujala 8,766 Reputation points
    2022-07-15T04:01:17.09+00:00

    Hi @Tu Phan ,

    I am pretty sure that missing x500 address is the problem.

    Run the following command in cloud.

    Get-Mailbox user@keyman .com | FL ExchangeGUID

    ExchangeGuid: 2127f08d-143a-40c0-b01c-35ab2396f7b

    Copy the ExchangeGuid to clipboard.

    Next go to the On-Premises server and open the Exchange Management Shell.

    Set-RemoteMailbox user@keyman .com -ExchangeGuid 2127f08d-143a-40c0-b01c-35ab2396f7b


  2. T. Kujala 8,766 Reputation points
    2022-07-16T05:22:22.48+00:00
    0 comments No comments

  3. Amit Singh 5,306 Reputation points
    2022-07-18T07:23:13.943+00:00
    0 comments No comments

  4. Aholic Liang-MSFT 13,886 Reputation points Microsoft External Staff
    2022-07-26T07:21:16.223+00:00

    Hi @Tu Phan ,
    Please press Ctrl+6 in your Outlook Client to see if it works.
    Create and share a public folder in Outlook (microsoft.com)

    224687-2022-7-26-5.png


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.