Indexing problem on Windows Server 2022

DORh4 1 Reputation point
2022-07-17T05:09:11.02+00:00

Hello !

i encountered a problem in one of my VMs, First of all, WSearch was disabled, and nothing was indexed, second of all, when im starting to rebuild the index, the indexing is "complete" at 151 items (finish the indexing in 5secs) .

At Indexing Options > Modify > Show all locations, i cant see anything but the LOCAL DISK (C:), Cant find outlook ( theres like 5-6 outlooks with full cache and fully build OST )

I tried writting some registry values, and try re-building the OSTs, any help would be appreciated!

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Faery Fu-MSFT 15,506 Reputation points Microsoft Vendor
    2022-07-18T07:11:32.103+00:00

    Hi @DORh4 ,
    By default, the Windows Search service is set to Disabled in Windows Server, you can re-enable the Windows Search service.
    To do so, follow these steps:
    Press the Windows key‌ +R to open the Run box.
    Type services.msc, and then press Enter.
    Right-click Windows Search, and then select Properties.
    221746-1.png
    Change the Startup type to Automatic (Delayed Start).
    221747-2.png
    Select Apply, and then select Start.
    Select OK, and then close the Services console.


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  2. DORh4 1 Reputation point
    2022-07-18T07:30:06.92+00:00

    Hey, thanks for answering, i already done that, i just noticed even when the outlook is in full cache mode, the OST file isnt buidling up, tried to repair and uninstall/reinstall and still facing the problem

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  3. Faery Fu-MSFT 15,506 Reputation points Microsoft Vendor
    2022-07-19T02:54:32.42+00:00

    Hi @DORh4 ,

    How did you uninstall? We recommended you uninstall office from control panel:
    Control Panel > Program and Features
    Right-Click Microsoft Office select Uninstall, then re-install.

    Please try to create a new profile and re-add your account to check if your account could work normally there(control panel>mail>show profiles>add>re-add your account).
    221970-mail.png
    222101-add.png
    Close Outlook and and on the Start menu, type Indexing Options in search box, is Microsoft Outlook included?
    222029-capture.png

    If not, click on Advanced on the Index Settings tab, under Troubleshooting, click Rebuild. A Rebuild Index dialog box opens warning that the "index might take a long time to complete." Choose OK to start rebuilding the index.
    222052-capture1.png


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