Windows 10 Boot Loop, SSD/OS problem. Is it still possible to backup my SSD data despite this? Backup data, install windows. 0x8007045d.

Mark Goh 26 Reputation points
2022-07-28T10:06:09.963+00:00

This is the 4th day since my win10 is experiencing boot loop.
Can't boot into WinRE so I use a boot USB/Disc to enter WinRE.
Tried chkdsk, dism, bootrec, but only receive I/O device error and other errors.
Can't enter safe mode since f8 not available, power up 3 times also won't enter WinRE.
"startup settings" is missing from the Boot USB WinRE.
"Reset this PC" is missing. (If I remember correctly, it is there at the first place, but missing after execute some commands)
Lastly, I sent my laptop to a local store and they have their technician to check.
After 90 minutes of checking. The technician say probably the chip burn... and ask if i want to buy a new SSD or reformat my SATA HDD to install OS. But I doubt about their conclusion (chip probably burned they say) and want to confirm with the Microsoft community...

Could any community member help me to see if this situation (command prompt result for my SSD (C:/ drive) in photo below) is totally hopeless (cannot transfer my data to another drive).

1) Is it still possible to access and backup my data from my SSD?
2) If not, is it possible to access and reformat my SSD for Windows OS installation?

Boot USB WinRE in attachment (1 & 2) below:
225698-boot-usb-winre-1.jpg
225746-boot-usb-winre-2.jpg

Command prompt result (attachment 3) from a boot USB/Disk's WinRE:
225735-boot-usb-winre-command-prompt.jpg

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

Accepted answer
  1. Docs 15,846 Reputation points
    2022-07-29T08:35:42.547+00:00

    The image displayed multiple RAW partitions.

    These are some possible options:

    1. Ubuntu
    2. Move the problematic drive to an empty bay of another computer > attempt copy and paste files
    3. Move the problematic drive to a HD enclosure > connect to a working computer > attempt to copy and paste files
    4. Partition data recovery software: getdataback, diskgenius, minitool, testdisk, etc.

    1) Find a flash drive that you can format

    2) On a working computer create a bootable Ubuntu / Linux flash drive:
    https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

    3) On the problematic computer boot to the Ubuntu flash drive

    4) Attempt to copy and paste files from the problematic drive to another disk drive using the Ubuntu Graphical User Interface (GUI)

    5) If Ubuntu fails to find data then use data recovery software or professional data recovery (Seagate, etc.)

    https://recoverit.wondershare.com/
    https://www.cgsecurity.org/wiki/TestDisk
    https://www.minitool.com/data-recovery-software/
    https://www.runtime.org/data-recovery-software.htm
    https://www.diskgenius.com/

    https://www.seagate.com/products/rescue-data-recovery/

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
    .
    .
    .
    .

    1 person found this answer helpful.

16 additional answers

Sort by: Most helpful
  1. Mark Goh 26 Reputation points
    2022-08-01T01:52:59.123+00:00

    @Docs
    Hi, Below is the result of the commands:
    226479-diskpart-info-1.jpg
    226449-diskpart-info-2.jpg
    226480-diskpart-info-3.jpg

    For SSD enclosure, I will need to go to a pc store (where my pc I bought, further place which is the reason I don't want to go to the place in the first place), and ask them to check for me so I can borrow their SSD enclosure (external SSD socket) and use at the store. After I move to a SSD enclosure, I will run:
    Sea Tools long generic test
    HD Tune Health, Full error scan
    HD Sentinel Overview, Temperature, SMART
    Crystal Disk Info SMART
    etc.
    I have tried to insert to a SSD socket of my cousin desktop. Since he has the OS installed in his HDD. But it stuck and can't boot into Windows.
    This is the result where I try to use an empty SSD bay of another computer, have select to boot with his HDD but still failed:
    226430-test-ssd-on-other-pc.jpg

    I will go to the pc store within 2 days to use their SSD enclosure and run test and get the result back to this thread, maybe will try to reformat too as I can't visit that store very often.

    0 comments No comments

  2. Docs 15,846 Reputation points
    2022-08-02T01:05:15.513+00:00

    The WDS250G2B0B-00YS70 SSD drive has 5 partitions.

    Volumes 0, 2, and 3 displayed RAW.

    The boot configuration data store could not be opened.

    The configuration registry database was reported as corrupt.

    The important files were reported as backed up.

    If the disk testing reports significant problems with the drive then replace the drive.

    If disk testing displays pass then plan to delete all partitions followed by a clean install.


  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.