Azure account hijacking

Jorge Aviña 1 Reputation point

An intruder accessed my Azure portal (pay as you go account) and at 5:36 am on August 9, deleted my admin user.

With the help of a partner of my office 365 subscription, he was able to remove access to the attacker and restore my user, however; It seems that my user was linked to a new subscription and I cannot see my previous subscription, I cannot manage the resources that I had before, however, the billing has increased enormously and despite having raised tickets in Miccrosfot support, they do not give me an answer and they don't understand the problem. What I can do?

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  1. Carlos Solís Salazar 16,351 Reputation points

    Hi @Jorge Aviña

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    If the previous subscription is part of the same tenant, you can Elevate access to manage all Azure subscriptions and management groups

    Hope this helps,
    Carlos Solís Salazar


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
    NOTE: To answer you as quickly as possible, please mention me in your reply.